MPhasis BFL Limited
( www.mphasis.com )
Mphasis and EDS Company is No 1 in Infrastructure Outsourcing and it
has operations in all APPS,ITO and BPO section with more than 6 Lakhs
Employee through out the World and 23 Thousand 'Plus in India.
Recruitment for Senior Technical Support Officer & Technical Support Officer
Job Description :
Meets education requirements or has equivalent work experience.
Demonstrates strong communication skills.
Responsible for ensuring timely process through which problems are controlled.
This includes problem recognition, research, isolation, resolution,
and follow-up steps.
The Help Desk agent is able to resolve problems immediately, typically
using the Knowledge Base and other Helpdesk tools
The Help Desk agent may provide guidance/training for less experienced
personnel.
Desired Profile :
10+2 years of formal education. This candidate should not be in
regular college or perusing any form of correspondence-education.
He should also have 2 years of relevant work experience after
completing his/her 12th std.
Graduates from any stream are welcome (Freshers).
BE first class will only be considered if the candidate has 1-2 years
of work experience.(new).
10+3 years of Diploma is also Welcome (from any Polytechnic
Institute). He should also have 2 years of relevant work experience
Appeared candidates (Awaiting Results)Freshers
Keywords:
Strong written and verbal English communication skills
Working knowledge of desktop PC and peripheral devices.
Proven understanding of network protocols, hardware and Network E -
Mail Systems. Exchange & Outlook
Location : Mumbai
Contact Details
Name : Mr. Uday or Mr.Ajay
Phone : 91(22) 66774000 Extn: 4006
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