Intentia South Asia Pvt Ltd

Intentia South Asia Pvt Ltd

124, Saki Vihar Road, Andheri East,
Mumbai, Maharashtra-400072
Phone:56782222,Fax: 56782233
Email: naresh.ahuja@intentia-india.com
Website: www.intentia-india.com

Company Head
Mr. Naresh Ahuja
Chairman

Contact
Mr. Naresh Ahuja
Chairman

Employees
Software:110;

Year Establishment 1999

Company Profile

Intentia South Asia, the exclusive franchisee of Intentia International AB in India, Middle East, Sri Lanka, Nepal and Bangladesh, is a part of the Enterprise Technology Partners (ETP) group of companies. The ETP Group has companies in New York, London, and Singapore focused on the enterprise solutions space. Intentia International is one of the world's leading suppliers of collaboration solutions, with approximately 3,000 employees who serve more than 3,400 customers in the manufacturing, maintenance and distribution industries via a global network spanning some 40 countries. The company develops, implements and maintains its own solutions to produce the highest possible level of customer satisfaction. Intentia is a public company traded on the Stockholm Stock Exchange (XSSE) under the symbol INT B. ISA is recognized as one of the top five e-collaboration vendors in the region by IDC with a strong base of 35 customers spread across over 70 sites in India, Sri Lanka and Dubai. Intentia South Asia has also emerged as the leader in fashion and retail enterprise solutions in the region, through its expertise in these areas. The Intentia solution has been selected as the solution of choice in some of the largest fashion and retail organizations in the South Asia region, prominently by companies like ITC, BMA, Atraco, etc.

Vertical Segment

• Textiles
• Manufacturing (Process)
• Manufacturing (Discrete)

IT Services

• Custom Application/Development and Maintenance
• IT Consulting
• Business Intelligence/Data Mining & Data Warehousing
• Technology services
• Enterprise application integration
• ERP Solutions & services
• CRM Solutions & Services

IT Projects

• Retail Management Solution - Implementation of Predator Retail management solution for IKEA Honk Kong & Taiwan
• ERP Implementation - Apparel manufacturing - Movex Version 12
• Sales Management
• Resource & Material Planning
• Product Data and Attribute Management
• Manufacturing
• Financial Management
• Financial Controlling
• Supply Chain Execution
• Procurement
•
•
• ERP Implementation - Food - Movex V 10; 9
• Sales Management
• Material Planning
• Product Data Management
• Manufacturing
• Financial Management
• Financial Controlling
• Supply Chain Execution
• Procurement  
•
• ERP Implementation - Books Retail - Movex Solution
• -Sales Management
• -Financial Management
• -Procurement
• -Supply Chain Collaboration
• Predator – Retail Store Front (RSF)
•
• ERP Implementation - Fashion & Retail - Modules: Movex Version 12-
• Sales Management
• Resource & Material Planning
• Product Data and Attribute Management
• Manufacturing
• Financial Management
• Financial Controlling
• Supply Chain Execution
• Procurement
• Business Performance Management
• Predator – Retail Store Front (RSF)
•
• ERP Implementation - Fashion Retail - Movex v12.4
• -Sales Management
• -Resource & Material Planning
• -Product Data Management
• -Financial Management
• Warehouse & Transportation
• Management
• -Procurement
• -Supply Chain Collaboration
• -BPM/BPW
• Predator – Retail Store Front Predator Command Center
•
• ERP Implementation - Apparel manufacturing - Movex V 11; 46 users
• Sales Management
• Resource & Material Planning
• Product Data and Attribute Management
• Manufacturing
• Financial Management
• Financial Controlling
• Supply Chain Execution
• Procurement
•
• Enterpise Asset Management Solution - Movex Version 11
• Sales Management
• Resource & Material Planning
• Product Data Management
• Manufacturing
• Financial Management
• Financial Controlling
• Supply Chain Execution
• Procurement
• Enterprise Asset Management
•  
•
• ERP Implementation - Engineering - Movex Version 12
• Sales Management
• Resource & Material Planning
• Product Data Management
• Manufacturing
• Project Management
• Service Order Management
• Financial Management
• Financial Controlling
• Supply Chain Execution
• Procurement
•
• ERP Implementation - Engineering - Movex Solution-
• - Customer order management
• - Procurement
• - Inventory Management
• - Resource Planning
• - Production Activity Control
• - Financial Management
•

Collaboration

Intentia International AB - Sweden

Markets

• Australia
• Austria
• Bahrain
• Bangladesh
• Belgium
• Canada
• China
• Denmark
• Finland
• France
• Germany
• Hong Kong
• Iceland
• India
• Indonesia
• Italy
• Japan
• Luxembourg
• Netherlands
• Saudi Arabia
• Singapore
• Sweden
• Switzerland
• Thailand
• UAE
• UK
• US

Intelligroup Asia Pvt Ltd

Intelligroup Asia Pvt Ltd

5-9-22, Mana Sarovar Complex, Secretariat Road,
Hyderabad, Andhra Pradesh-500063
Phone:23297487, 23297488,Fax: 23234978
Email: marcom@intelligroup.co.in
Website: www.intelligroup.com

Company Head
Mr. Ranjit Prithviraj
COO

Contact
Ms. Roopa Bhushan
Head - Mar. Comm

Employees
Software:1197;

Year Establishment 1996

Company Profile

Intelligroup is a global provider of strategic IT outsourcing services. It develops, implements and supports information technology solutions for some of the world’s largest companies. Intelligroup’s onsite/offshore delivery model has enabled hundreds of customers to accelerate results and significantly reduce costs. With extensive expertise in industry-specific enterprise solutions, Intelligroup has earned a reputation for consistently exceeding client expectations. It is a strategic partner to the world’s most admired enterprise application software and technology providers including SAP, Oracle, PeopleSoft, Microsoft and ProClarity. In addition to its presence in India, Intelligroup has operations in the US, UK, Nordic countries and  Japan. Its presence in all the major global markets means it can provide its customers with affordable and flexible services and solutions through its onsite/offshore delivery capabilities. Companies around the world turn to Intelligroup as a strategic outsourcing partner for high-quality software development and support delivered at the lowest costs. It consistently delivers on this promise because of its proven onsite/offshore delivery model, which has been refined into a series of repeatable, quality-embedded processes, and  its expertise in applications. The company's Advanced Development Center in Hyderabad, India, has been awarded the highest quality achievement levels over the years. It is an early adopter of the P-CMM and one of the first companies to conduct and publish results from P-CMM assessments. It is assessed at Level 2 of the People Capability Maturity Model and also has the industry’s shortest cycle time for reaching Level 5 of the Capability Maturity Model for Software. From Level 3 it achieved this in 12 months while the industry average is 36 months. It has ISO 9001:2000 certification for software development, support and optimization. Intelligroup created the industry’s first offshore development and support center dedicated to SAP in 1995.

Vertical Segment

• Manufacturing (Discrete)
• Manufacturing (Process)
• Education
• Oil & Petroleum
• Healthcare
• Government

Business Continuity

Risk Management is a three-step approach at Intelligroup, involving risk identification,
risk understanding, and contingency plan, including disaster recovery. The company has a disaster recovery policy plan that is  periodically tested to identify, protect, reconstruct or salvage Intelligroup’s vital and historical data and to establish procedures for the immediate resumption of business operations in the event of a disaster. Intelligroup’s disaster recovery team is responsible for laying down the procedures to recover and resume the operations in the event of a disaster and review the policies and procedures from time to time. They also inform the customers and the relevant agencies concerned for the disaster and coordinate the activities of the disaster recovery. The possible disasters are classified into four categories depending on their impact and probable frequency and a detailed recovery plan is prepared and documented for each critical resource. Intelligroup also has multiple development centers. The data backed up in one location is sent for storage in fireproof safes each week.

IT Services

• Business Intelligence/Data Mining & Data Warehousing
• eGovernance solution & services
• Custom Application/Development and Maintenance
• Multimedia/Design & Animation
• eBusiness solution & services
• CRM Solutions & Services
• QA & Testing services
• IT Consulting
• Enterprise application integration
• SCM Solutions & Services
• Mobile and Wireless Solutions
• Systems Integrators
• Knowledge Management and Collaboration services

IT & Telecom Infrastructure

Intelligroup maintains about 40 servers in Hyderabad. The company has two communication links to its US officies in Edison, NJ. The total bandwidth to the US is 2.5mbps. Intelligroup also has links to Japan (128kbps) and the internet (1mbps).

IT Enabled Services

• Telesales/Telemarketing

IT Projects

• SAP System Upgrade - Intelligroup conducted an SAP system upgrade from Release 4.0 to Release 4.6C.
• Intelligroup shortened the timeline by utilizing its proprietary Uptimizer Service to provide the details necessary to intelligently plan, budget and manage the SAP upgrade. Offshore ABAP support quickened the completion of the upgrade.  Intelligroup consultants used Uptimizer to cost effectively size the systems prior
• Archiving strategy and Execution using Intelligroup’s ArchivePac and Archiving Methodology - Intelligroup’s ArchivePac and archiving methodology provided a step-by-step, best practice approach to guide Kimball's SAP support team through a unified strategy managed from a central point of visibility to all archived information.
• Implementation of SAP R/3, Version 4.6c - Implementation of  all major modules of SAP R/3, Version 4.6c; key benefits arising out of this implementation which were coupled with a significant upgradation in hardware  included streamlining  of NACL’s key business processes and enabling access to comprehensive real time information,  making it possible
• SAP R/3 Enterprise Upgrade - The first such upgrade in India. The upgrade from SAP 4.08 to SAP R/3 Enterprise, the latest version of the ERP software from SAP, provided the client increased flexibility and tight integration with other web based applications. Also acted as a robust  platform capable of leveraging new advances in technology to support Asian Paints’ current and future business initiatives
• SAP R/3 Enhancement - A fully integrated turnkey enhancement solution which identified and implemented some of the value drivers and measurable KPIs. The solution  exploited the existing SAP R/3 4.0B transactional system with value driven enhancements, addressing HPL’s core business processes.
• Building BSNL’s Public Utility Portal - Intelligroup built a web based portal - www.bsnl.in - for Bharat Sanchar Nigam Limited (BSNL), South Asia’s largest telecom services provider. The project included maintenance, enhancement and management of the portal for 3 years. The entire portal was developed and deployed on the Microsoft .NET Enterprise Server platform  This comprehensive business integration solution provided BSNL with a new
• SAP CRM 3.0 Implementation
•
• - Intelligroup worked with Owens Corning to integrate disparate customer billing information into their core CRM system to significantly improve customer service, cost tracking, and accounts payable and receivable controls. It created a new, robust CRM system that allowed the client to better manage regional, line-of-business, and job cost profitability for competitive advantage.
•
•
•
• SAP R/3 version 4.6C with add-on CIN (Country India Version) 4.0A - Intelligroup’s comprehensive solution addressed Fuchs’ stringent excise compliance requirements without utilizing third party products normally used in such implementations. The fully integrated implementation captured core business processes. The challenge lay in designing the business processes in line with Fuchs’ global SAP code while also meeting the India-specific requirements.
• SAP 4.7 Implementation - The four-month SAP version 4.7 implementation allowed Ajinomoto to process all business transaction processing for AFE. The scope of the SAP system included Sales & Distribution, Financial Accounting and Costing, and Supply Chain including Procurement, Materials Management, Production Planning, Materials Management, Plant Maintenance, and Quality Management. Intelligroup offered a reliable, turn k
• SAP R/3 implementation - Intelligroup’s solution allowed JANA to standardize business processes, improve internal efficiencies and provide enhanced levels of customer service, allowing the company to compete in an aggressive marketplace.
•
• Completed in an aggressive three-month timeframe, the project used a cost-effective approach to deliver on time and within budget. Modules covered included Financial Accounting, Contr

Quality Certification

• Other
• SEI CMM Level 5
• ISO 9001
• PCMM Level 2

Collaboration

SAP-     Partner
     Oracle Applications-     Partner
     PeopleSoft-     Partner
     Microsoft-     Partner
     ProClarity-     Partner

Markets

• Australia
• Denmark
• India
• Ireland
• Japan
• Kuwait
• Norway
• Poland
• Saudi Arabia
• Singapore
• UAE
• UK
• US

Intelenet Global Services Ltd

Intelenet Global Services Ltd

Intelenet Towers, Mindspace - Phase 2, New Malad Link Road, Malad (West),
Mumbai, Maharashtra-400064
Phone:56776000, 56776043,Fax: 56776010
Email: rohit_r@intelenetglobal.com
Website: www.intelenetglobal.com

Company Head
Mr. Susir Kumar
CEO

Contact
Mr. Rohit Rana
Manager

Year Establishment 2000

Company Profile

Intelenet Global Services Limited (Intelenet) is a BPO platform for global corporations. It enables the corporations to restructure their cost model to derive significant savings and increase the capabilities. Intelenet's approach is driven by focusing on customer successes. To that extent Intelenet has deployed combination of tools, methodologies, domain, infrastructure, talent and leadership to deliver the results. Intelenet manages cutomer relationships and business process outsourcing for organizations based in the US and UK markets. Its services include inbound and outbound contact center management, back office operations, financial and accounting services and IT help desk. Intelenet is a joint venture between HDFC and Barclays Bank Plc.The parentage ensures strong financial capability and governance. It is amongst the top 10 BPO recruiters in India and currently employs 5,000 employees delivering for Fortune 500 companies in the US, UK and Canada.

Vertical Segment

• Manufacturing (Process)
• Retail
• Automotive, Energy Utilities, Entertainment
• Manufacturing (Discrete)
• Insurance
• Financial Services
• Telecom (Equipment)
• Banking
• Telecom (Services)

IT Enabled Services

• Customer Care
• Billing Services
• HR Administration
• Telesales/Telemarketing
• Web Sales & Marketing
• Tax Processing
•       Accounting Transactions

Integrated Software Solutions (India) Pvt Ltd

Integrated Software Solutions (India) Pvt Ltd

102, 501 & 502 Manjeera Square, Ameerpet,
Hyderabad, Andhra Pradesh-500016
Phone:23745589, 23752300,Fax: 23754038
Email: info@iss-global.com
Website: www.iss-global.com

Company Head
Mr. Randhir Raj  Naram
Associate Vice President - Indian Operations

Contact
Mr. Randhir Raj Naram
Associate Vice President - Indian Operations

Employees
Software:30;

Year Establishment 1998

Company Profile

Integrated Software Solutions (India) Pvt Ltd specialises in enterprise application solutions (EAS) implementation/integration/development/support/migration and e-commerce solutions.

Vertical Segment

• Hospitality
• Insurance
• Healthcare
• Telecom (Equipment)
• Retail
• Financial Services
• Telecom (Services)

IT Services

• IT Consulting
• Enterprise application integration
• ERP Solutions & services
• Business Intelligence/Data Mining & Data Warehousing

IT & Telecom Infrastructure

512 kbps PLC connectivity, IP connectivity, VOIP connectivity, Compaq servers, Motorala Mux, and hi speed modems.

IT Enabled Services

• Recruiting & Staffing
• Accounting Transactions
• Telesales/Telemarketing
• Database Marketing/ Customer Analysis
• Customer Care
• Other Sales & Marketing Communication (Advertising/PR)
• Claims Processing

Quality Certification

• Six Sigma
• ISO 9001

Markets

• India
• UK
• US

Integra Software Services Private Limited

Integra Software Services Private Limited

No. 51, Second Cross, Jawahar Nagar, Nellithope (Post),
Pondicherry, Pondicherry-605005
Phone:2200777, 2200047,Fax: 2200477
Email: info@integra-india.com
Website: www.integra-india.com

Company Head
Mr. Sriram Subramanya
CEO

Contact
Mr. Sriram Subramanya
CEO

Employees
Software:8;

Year Establishment 2000

Company Profile

Integra Software is one of the largest providers of prepress and electronic publishing services to almost all the leading global publishers and typesetters across North America and Europe. Founded in 1994, Integra has continuously added to its portfolio of offerings and is today equipped to deliver a whole gamut of value-added services that include end-to-end project management, editorial services, image management and digital archiving besides traditional multi-lingual typesetting and conversion services. Integra has specialized expertise in catering to specific verticals such as books, journals, financial content management, translation and localization, new media publishing, etc. Headquartered in Pondicherry, Integra has two delivery centers in India located in Chennai and Pondicherry, and services its customers through wholly-owned subsidiaries in the UK and US. Leveraging its technology expertise and mature production processes (Integra is an ISO 9001 certified company), Integra has perfected the off-shore delivery model and earned the accolades of its international clientele. This is signified in the depth and breadth of its customer relationships --8 out of the world’s top 10 publishers are Integra’s customers, and more than 60 percent of Integra’s customers have been with it for at least 6 years. Promoted by technocrat-entrepreneurs, Integra is a highly professional and dynamic organization. Staffed with professionals from diverse backgrounds, functions and disciplines, Integra’s talented manpower pool, working in an informal and surcharged atmosphere, is constantly exploring new horizons. Integra’s ‘people-oriented’ and structured HR policies have contributed to making it the ‘preferred employer of choice’ in Pondicherry.It has set a scorching pace of growth in recent years and, through financial prudence, built up a strong platform to fuel its aggressive growth plans in the years to come. Currently positioned amongst the top 5 vendors from India, Integra is rapidly graduating to being a Tier-1 vendor.

Vertical Segment

• Manufacturing (Process)
• IT

Business Continuity

The company's business continuity plan seeks to prevent interruption of mission-critical services, and to re-establish full functioning as swiftly and smoothly as possible. Integra’s BCP aims to: mitigate risks identified in its risk analysis and assessment, or to reduce the potential effects of threats identified, if they were to materialize; meet the agreed recovery time objectives (RTOs);  suggest facilities in which the minimum operating requirements (MORs) can be provided.  Its IT and physical security-DR Plans are compliant with the widely-recognised BS 7799 security standard. An important ingredient of Integra’s BCP is ‘co-location’. Considering the potential geological, political and natural disasters, Integra has evolved a comprehensive co-location strategy that would help us in getting our services up and running in the shortest possible time frame, meeting the stipulated RTOs and MORs.

IT Services

• Document Solutions & Imaging

IT & Telecom Infrastructure

Servers; Redundancy-•RAID 1 for OS partition and RAID 5 for Data partition, Integra has over 500 PCs and 65 Mac systems and a wide range of printers depending on the requirements of each DU. High-end printers primarily consists of Xerox, Kyocera and HP printers. Integr also hasa range of high-resolution scanners and high volume copiers.

IT Enabled Services

• Animation
• Biotech Research
• Engineering & Design Services
• Network Management
• Digitization (including GIS)
• Transcription, Translation

Quality Certification

• ISO 9001

Collaboration

Adobe: Adobe Solutions Network Premium Developer
Quark: QuarkXpress Xtension Developer

Markets

• Austria
• France
• Germany
• UK
• US

Intech Systems Pvt Ltd

Intech Systems Pvt Ltd

4 - D, Centre Point, 4th Floor,, Panchavati,
Ahmedabad, Gujarat-380006
Phone:26402609, 26402609,Fax: 26404020
Email: info@intech-systems.com
Website: www.intech-systems.com

Company Head
Mr. Ashok C Mehta
Director

Contact
Mr. Ashok C Mehta
Director

Employees
Software:20;

Year Establishment 1979

Company Profile

Intech Systems Private Limited is a specialized management and software consulting firm since 1979 with a mission 'to enhance the effectiveness of organization by applying technology'. It provides world class consulting and system implementation for business problems in information technology, operations management, financial management, data processing, etc. In addition, it also provides contract employees to manage onsite information pechnology projects across the globe. Intech helps its clients improve their business by advising, implementing and deploying the best IT solutions catered to the specific business problems. The focus is on developing solutions that not just suit customer needs but also use tools that are cost effective and adaptable to the existing customer systems, thereby minimizing the cost of adopting the solution. Intech attributes its success to the clients' confidence in the company,  which has stemmed from high ethical standards, customer focused attitude and cutting edge technology at affordable costs. In addition, its success is also derived from its methodology (CCPD -- Client Centered Process Driven) which has enabled it to deliver specialized  IT solutions to support strategic as well as operational business goals.

IT Services

• ERP Solutions & services
• Custom Application/Development and Maintenance
• Enterprise application integration
• Business Intelligence/Data Mining & Data Warehousing
• CRM Solutions & Services

IT Projects

• Extranet Web Application - Intech has developed a web based business application to cater the company's extranet requirements. The users of the company need to access the central system of client as secure extranet users over the web to access data, mail services, documents, directories, calendar services as well as to be able to post bulletins and other information. The existing IT infrastructure includes a LAN network wit
• Customised ERP - Intech has developed and implemented an integrated enterprise wide solution to a world class Jobshop manufacturer, manufacturing Flyers and Endrings used in Textile engineering. The client was using Clipper based independent on-line systems for Financial Accounting System, Inventory System, and Payroll System. In addition, individual managers were using spreadsheet for problem solving in their dep
• Integrated Business Application - Intech has developed and implemented an integrated enterprise wide solution to an Ahmedabad based new engineering unit. With German collaboration, the client manufactures Textile Spinning machinery. The client was keen to implement and use Client Server based integrated system with modules on Financial Accounting System, Purchase Stores Accounting, Material Required Planning System, Sales Invoice
• Web base ERP
• Using Open Source    
 - Intech has developed and implemented integrated enterprise wide web solution to an Ahmedabad based FMCG Company. The top management of the company was keen on improving IT infrastructure and web based application using latest platform and technology. These IT applications have to integrate information databases for better decision making and improved productivity. The company's existing IT infrastructure.

Institute for Development and Research in Banking Technology

Institute for Development and Research in Banking Technology

IDRBT, Castle Hills, Road No. 1, Masab Tank,
Hyderabad, Andhra Pradesh-500057
Phone:23534981, 23534988,Fax: 23535157
Email: dnvenkatesh@idrbt.ac.in
Website: www.idrbt.ac.in

Company Head
Mr. R Gandhi
Incharge Director

Contact
Mr. D N Venkatesh
Manager - HR & Admin.

Employees
Software:75;

Year Establishment 1996

Vertical Segment

• Banking
• Financial Services

IT Services

• Migration and Application Porting Services
• CRM Solutions & Services
• IT Training and Education
• Enterprise application integration
• Telecom Services
• Mobile and Wireless Solutions
• Technology services
• Security Solution & services
• Multimedia/Design & Animation
• Network Management Solution & Services
• IT Consulting
• ERP Solutions & services
• Systems Integrators
• Business Intelligence/Data Mining & Data Warehousing

IT Projects

• Protocols & Standards for E-Check Clearing & Settlement Systems - -
• Protocols and Standards for Multi Application Smart Card based Payment Systems - -
• Protocols & Standards for Mobile Payment Systems - -

Markets

• India

Insoft.com Pvt Ltd

Insoft.com Pvt Ltd

No. 6, LB Road, 4th Floor, Sorrento, Adayar,
Chennai, Tamil Nadu-600020
Phone:24464292, 24468500,Fax: 24464355
Email: admin@insoft.com
Website: www.insoft.com

Company Head
Mr. Georges Baekelmans
CEO

Contact
Ms. N V Ambica

Employees
Software:81;

Year Establishment 1999

Company Profile

Insoft is a remote development company offers highly trained Indian software staff at competitive prices. It is strictly an Indian set-up that offers services out of India. We strictly serve other software houses.
We find, recruit and manage our customer's software professionals in India. We help expand your team of developers in the most cost-effective way possible. The only difference is that they sit at our office and not in yours.
Insoft offers highly trained Indian software staff at competitive prices. It is strictly an Indian set-up that offers services out of India. The company is represented in Europe by its shareholders. We strictly serve other software houses.We find, recruit and manage our customer's software professionals in India. We help expand your team of developers in the most cost-effective way possible. The only difference is that they sit at our office and not in yours.Staying in India, and being supervised by experienced managers, Indian software professionals are capable of top performances at incredibly surprising rates. And, we offer all kinds of people: from fresh graduates to team leaders, trained in any kind of programming language, having the experience of the choice of our customers. Since our concept is fully modular, we can exactly tailor to the needs of our customers. We can put a page-wide advertisement, in a local Indian newspaper to find the right candidate, or we can scout for the top, at one of India's top universities. Always lower than in the West, we can hire in any range of salary, and provide the staff for our customers with any kind of soft-and hardware.

Vertical Segment

• Development of Software for the Software Development Companies

IT Services

• Custom Application/Development and Maintenance
• ERP Solutions & services
• Elearning Solution & Services

Markets

• Belgium
• US

Inox Global Services Ltd

Inox Global Services Ltd

Global Business Park, Tower - B, II Floor, Mehrauli - Gurgaon Road,
Gurgaon, Haryana-122016
Phone:5062370, 5062375,Fax: 5062377
Email: bcjain@inoxgsl.com
Website: www.inoxgsl.com

Company Head
Mr. B C Jain
CEO

Contact
Mr. B C Jain
CEO

Employees
Software:20;

Company Profile

Inox Global Services Limited  is a full-services company offering B2B and B2C services, consumer telemarketing (inbound and  outbound)  and other direct  marketing and  customer care services through trained, motivated and experienced call representatives. Apart  from  call center services,  Inox also offers back-office processing  services in areas such as data processing, healthcare and finanace and accounting. Inox has 225 workstations and a seating capacity  of  675 (three shifts) which is scalable even further. All of Inox’s clients are global multinationals of international repute.

Vertical Segment

• Call / Contact Centers

Business Continuity

Sufficient amount of redundancies have been built up in IT hardware and infrastructure support. A second center with 600 seats is under construction at a different location to provide site  level redundancies.

IT & Telecom Infrastructure

Avaya predictive dailler, CISCO Mux, HP servers/computers, Nice voice logger, 2MB IPLC with redundancy

IT Enabled Services

• Customer Care
• Other Transaction Processing
• Database Marketing/ Customer Analysis
• Telesales/Telemarketing

Markets

• Australia
• Canada
• UK
• US

Innodata Information Technologies Pvt Ltd

Innodata Information Technologies Pvt Ltd

4th Floor, Gateway Towers, R Block, DLF Phase III,
Gurgaon, Haryana-122002
Phone:2562801,Fax: 2356001
Email: sdash@innodata-isogen.com
Website: www.innodata-isogen.com

Company Head
Mr. Shantanu Dash
General Manager

Contact
Mr. Shantanu Dash
General Manager

Year Establishment 2000

Company Profile

Innodata Isogen is a global leader in XML technologies. It offers the most extensive set of XML based content solutions and services available anywhere. IITPL, Gurgaon (XML Solutions unit) designs and builds tools that support and enable sophisticated digital content creation, management and production, including XML and Metadata applications, digital image processing, scanning and OCR tools, document and content management systems, proprietary workflow management systems, rich media/rich content applications, largescale Intranet and Extranet platforms and GIS systems. There are two main teams within the XML Solutions unit –- one focuses on databases and database applications; the other focuses on standalone tools. Both teams use the newest, most powerful tools and technologies. The primary development environments are Microsoft Visual Studio and Borland’s C++, VB, ASP, Java, and VB script, but the company is increasingly moving to Microsoft’s .Net environment. Innodata Isogen is ISO certified at the highest level and a certified Microsoft partner.

IT Services

• IT Consulting
• Knowledge Management and Collaboration services
• Document Solutions & Imaging

IT Enabled Services

• Benefits Administration

Markets

• India
• Philippines
• Sri Lanka
• Sweden
• US

Infozech Software Ltd.

Infozech Software Ltd.

31-32 Begampur Park, Shivalik, Malviya Nagar,
New Delhi, New Delhi-110017
Phone:26691213, 26693524,Fax: 26692955
Email: ankur@infozech.com
Website: www.infozech.com

Company Head
Mr. Ankur Lal
CEO

Contact
Mr. Ankur Lal
CEO

Employees
Software:40;

Year Establishment 1991

Company Profile

Infozech Software is a next generation Telecommunications solution provider for Customer Care and Billing and Inter-Carrier Account Settlement. Infozech is an ISO 9001 certified, privately held company with its US headquarters in Virginia, USA and development and operations center in New Delhi, India, with an overall strength of 50 plus telecom and software professionals.
Infozech Software is one of the key market players in Billing and Settlement domain with a focus on Asia Pacific, Europe, and North America.
Infozech's Mission is to lead and excel in the development of software solutions for the Telecommunications Industry.
Since 1996 Infozech’s customer care and billing solutions have been successfully implemented world-wide for various applications, including billing for fax, call-back, wireless, long-distance, Local Exchange Carrier (LEC), Voice Over Internet Protocol (VoIP), broadband, ISP and other telecommunication services.

Vertical Segment

• Education
• Manufacturing (Process)
• Manufacturing (Discrete)
• Banking
• Transportation
• Design Automation
• Telecom (Equipment)
• Retail

IT Products

• Precall    
• iCas - Inter Carrier Access Settelement  
• eBill    
• i-Mediator  
• i-Rater    

IT Services

• Mobile and Wireless Solutions
• eBusiness solution & services
• QA & Testing services
• Custom Application/Development and Maintenance
• CRM Solutions & Services

IT Enabled Services

• Customer Care
• Billing Services

IT Projects

• IVR , Prepaid and Radius Solution for CISCO - VoIP Provider - The client is a rapidly growing NextGen VOIP operator in Japan. Our client provides long-distance services to several locations within Japan and all over the world. Our client uses a CISCO solutions for its backbone.
• Online payment & Prepaid Management for Long Distance reseller in Canada - The client provides Long Distance Calling Services to customers through pre-paid and post paid calling cards. They are based in Toronto, Canada.The client required a complete Billing solution to be used as main back office software
• Billing & customer management for broadband pre-paid and postpaid voice over IP - MCM is a reputed broadband service company is Mexico. The customer required an end-to-end billing application for provisioning, customer management, recurring billing, auto payments and credit monitoring.
• Postpaid Biling for Long Distance reseller - The client is a basic telecom services reseller. The client purchases large amount of transmission capacity or calls from other carriers like Worldcom (Ireland) and sells it to end users.The client has 2000 customers. They need to do billing on monthly as well as daily basis.
• Automation of Prepaid Long Distance for Large Telecom Service Provider - Client is a subsidiary of largest long distance service provider in South America. It provides calling card services, both pre-paid and post-paid, in South American countries like Brazil and Venezuela
• Billing System for IN Services - The Infozech Software Ltd.was selected as a preferred Independent Software Vendor  (ISV) for this project. The key objective of the customer was to rapidly roll out new, value added, IN services (mentioned below) in  the country
• - Free Phone (FPH)
• - Premium Rate Service
• - Prepaid Virtual Calling Card (VCC)
• - Account calling Card (ACC)
• - Tele-voting.
• - Universal Access Number
• - VPN
• - Cred

Quality Certification

• ISO 9001

Collaboration

Microsoft, Oracle, IBM,
Complementary Software Vendors
Hughes Software Systems
Xacct Ready
OEM’s
3 COM
Sonus Networks
Telcordia Technologies
Voiceware Systems

Integration Partners
Computer Wisman
Myco Telecommunications

Markets

• Australia
• Bangladesh
• Canada
• Hong Kong
• India
• Indonesia
• Ireland
• Japan
• Mexico
• Singapore
• Switzerland
• UK
• US
• Vietnam

Infovision Software Pvt. Ltd.

Infovision Software Pvt. Ltd.

103/5, B.L. Saha Road,
Kolkata, West Bengal-700053
Phone:24030173, 24030340,Fax: 24030173
Email: msr@infovisionsoftware.net
Website: www.infovisionsoftware.net

Company Head
Mr. Manoj Sudhakar  Kshirsagar
Managing Director

Contact
Mrs. Moitreyee Singh Roy
Director

Employees
Software:8;

Year Establishment 1999

Company Profile

Infovision Software Pvt Ltd is  a leading IT and IT Enabled Services company and solution provider to Global Business having offices in India and the US. It provides services in medical transcription, training on medical transcription, software development and other BPO activities. In medical transcription, the company has state-of-the-art production units in Kolkata and Mumbai and a strength of more than 350 employees. Entering into its fifth year of operations with a capacity of  2,00,000 lines per day, it serves numerous medical facilities in the US. It also provides MT training to freshers at a subsidized cost and absorbs those candidates after successful completion of the training. It is a 100 percent EOU and is proud to be associated with NASSCOM, STPI, CII, MTIA, AAMT and MTINDIA as member. Infovision Software Pvt Ltd has got a 50:50 joint venture in the name of Choice Transcription Inc located at California, US, which caters to the areas of healthcare and back office operations in the US. Recently all four of its MT units located at Kolkata and Mumbai were certified under ISO 9001- 2000 standards. Moving up the service value chain to other healthcare BPO activities like medical coding and billing are also being actively pursued which are prevalent in most countries even outside the US. To keep the flow of skilled manpower, the company has started in-house 6-month medical transcription training for the freshers who are subsequently  absorbed in its production after successful completion of training.

Vertical Segment

• Retail
• Healthcare
• Education

Business Continuity

In the event of various disasters / worst-case scenarios, a BCP is in place to ensure that work is not entirely disrupted or brought to a standstill. In order to mitigate risk and minimize the possibility of disruption to services, production is spread over four units in two different cities. In order to mitigate risks arising out of rising costs, declining rates, changes in exchange rates, competition from other countries, changes in laws and trade regulations, changes in diplomatic ties between countries, etc. and to ensure continuity of the business in the long term  tie-ups have taken place with multiple US MTSO’s to generate the requisite work volumes.  Moving up the service value chain to other healthcare BPO activities like coding and billing are also being actively pursued which are prevalent in most countries even outside the US. In order to reduce risks due to technological problems,  a combination of various types of hardware and software are used as well as bandwidth and ASP services from multiple service providers so as to reduce the dependence on any one provider.

IT & Telecom Infrastructure

Hardware and infrastructure are all fully redundant having multiple backup options. The company has site redundancy at its 4 locations. Servers have dual processors, dual power supply, multiple hot swappable hard disks and there is a separate back up server. Infovision has a 512 kbps internet connectivity through leased line backed up by ISDN and PSTN dial up. Client hotlines are provided at each location through direct landlines in the production area as well as through wireless lines with the production supervisors.

IT Enabled Services

• Web Sales & Marketing
• Biotech Research
• Customer Care
• Network Management
• Digitization (including GIS)
• Animation
• Engineering & Design Services
• Telesales/Telemarketing
• Transcription, Translation

Markets

• Canada
• Germany
• UK
• US

Infotech Enterprises Ltd.

Infotech Enterprises Ltd.

No. 42 Nagarjuna hills, Punjagutta,
Hyderabad, Andhra Pradesh-500082
Phone:23351570, 23351572,Fax: 23350841
Email: mohanr@infotechsw.com
Website: www.infotechsw.com

Company Head
Mr. B V R Mohan Reddy
Chairman & MD

Contact
Mr. N J Joseph
Vice President - Marketing

Year Establishment 1991



Company Profile

Founded in 1991, Infotech is a 2,000 people software services company with core competencies in geographic information systems (GIS), engineering design and IT services. It specializes in software services and solutions in these areas for the utilities, telecommunications, manufacturing, transportation, government and retail markets. Infotech has a distinctive business model, 'offshore services, onshore responsibility'. It combines extensive software development capability based in India with global delivery through offices in the US, UK, Germany and the Netherlands that provide local customer interface and project management. It operates from 14 global locations, including three development centers and accommodates the largest operations out of India for GIS software and data management services and aerospace engineering design services. Infotech's competitive advantage derives from its people and processes, technologies, tools and training, and industry domain expertise. The company draws on this strong foundation to create measurable business impact for customers around the world, resulting in long-term relationships with several of the most recognized names in their respective industries. Infotech operates offshore 'Centres of Excellence' for leaders in the aerospace, rail, telecommunications, transportation and government verticals.Infotech is a CMMi level 5 company and is also certified to ISO 9001:2000 standards. The company is publicly listed and has enjoyed equity participation from several globally reputed investors.The Infotech group of companies consists of Advanced Graphics Software GmbH, Infotech Aerospace Services Inc, Infotech Enterprises Ltd, Infotech Enterprises Europe Ltd, Infotech Software Solutions Inc and VARGIS.

Vertical Segment

• Manufacturing (Discrete)
• Transportation
• Telecom (Services)
• Oil & Petroleum
• Power & Energy
• Utilities
• Government
• Retail
• Manufacturing (Process)

IT Services

• Mobile and Wireless Solutions
• IT Consulting
• Telecom Services
• CRM Solutions & Services
• Migration and Application Porting Services
• Technology services
• Engineering Services
• Network Management Solution & Services
• eBusiness solution & services
• Business Intelligence/Data Mining & Data Warehousing
• Enterprise application integration
• Custom Application/Development and Maintenance
• Systems Integrators

IT & Telecom Infrastructure

InfoTech has a 2 mbps dedicated internet link for site-to-site and client-to-site connectivity

IT Enabled Services

• Digitization (including GIS)
• Engineering & Design Services

Quality Certification

• BS 7799
• SEI CMM Level 5
• CMMi Level 5
• Six Sigma
• ISO 9001

Collboration

- GE Smallworld - World class partner - Geographical Information System
- IBM - Premium level Partner - AS/400, RS/6000, DB2/UDB, WebSphere, VisualAge, Net.Commerce, Lotus Notes, MQ Series
- Oracle - member of Oracle partner program - Oracle 9i, Web/ Commerce Servers and other developmental tools
- ESRI - UK Business Alliance partner - GIS software services
- Plumtree - Channel Partner - Portals

Markets

• Africa
• Australia
• Austria
• Belgium
• Canada
• Denmark
• Finland
• Germany
• Hungary
• India
• Ireland
• Italy
• Kuwait
• Luxembourg
• Malaysia
• Netherlands
• New Zealand
• Norway
• Philippines
• Poland
• Qatar
• Saudi Arabia
• Singapore
• Spain
• Sultanate Of Oman
• Sweden
• Switzerland
• Taiwan
• UAE
• UK
• US