Inox Global Services Ltd
Global Business Park, Tower - B, II Floor, Mehrauli - Gurgaon Road,Gurgaon, Haryana-122016
Phone:5062370, 5062375,Fax: 5062377
Email: bcjain@inoxgsl.com
Website: www.inoxgsl.com
Company Head
Mr. B C Jain
CEO
Contact
Mr. B C Jain
CEO
Employees
Software:20;
Company Profile
Inox Global Services Limited is a full-services company offering B2B and B2C services, consumer telemarketing (inbound and outbound) and other direct marketing and customer care services through trained, motivated and experienced call representatives. Apart from call center services, Inox also offers back-office processing services in areas such as data processing, healthcare and finanace and accounting. Inox has 225 workstations and a seating capacity of 675 (three shifts) which is scalable even further. All of Inox’s clients are global multinationals of international repute.
Vertical Segment
• Call / Contact Centers
Business Continuity
Sufficient amount of redundancies have been built up in IT hardware and infrastructure support. A second center with 600 seats is under construction at a different location to provide site level redundancies.
IT & Telecom Infrastructure
Avaya predictive dailler, CISCO Mux, HP servers/computers, Nice voice logger, 2MB IPLC with redundancy
IT Enabled Services
• Customer Care
• Other Transaction Processing
• Database Marketing/ Customer Analysis
• Telesales/Telemarketing
Markets
• Australia
• Canada
• UK
• US