Interglobe Technologies Pvt Ltd
Tower C, Global Business Park, Mehrauli Gurgaon Road,
Gurgaon, Haryana-122002
Phone:2549533, 5060555,Fax: 2549540
Email: rajat.lal@interglobetechnologies.com
Website: www.interglobetechnologies.com
Company Head
Mr. Vipul Doshi
CEO
Contact
Mr. Rajat Lal
Head - Marketing
Employees
Software:287;
Year Establishment 1998
Company Profile
InterGlobe Technologies (IGT) is a leading provider of end-to-end travel technology solutions and consulting services for international airlines and travel industry corporations. Established in 1998 as a joint venture between InterGlobe Enterprises, India's foremost travel group, and Cendant Corporation, world leader in travel distribution and travel related services, IGT now employs close to 600 professionals in India and international locations. Its leadership team comprises of qualified experts in the field of technology, travel distribution and outsourced process management. Also, it has an access to domain expertise of over 550 qualified and experienced personnel from its parent company, InterGlobe Enterprises. Being one of the few companies in the world that combine extensive domain knowledge with state-of-the-art technology, it is able to deliver solutions that cater to various needs of the travel industry. Comprising of a comprehensive suite of information technology and business process outsourcing solutions for the travel industry, the company's offerings spanning across open source systems and mainframe technologies include loyalty programs, complete contact centers, back office solutions, BPO consulting and IT enabled back office processes. With a legacy of being in travel industry, IGT understands its clients’ business challenges and goals and has thus developed service offerings to address their diverse technology needs. Its world-class infrastructure, efficient delivery processes, technical expertise and deep travel domain knowledge helps it to offer tremendous cost savings and competitive edge to its clients. IGT has successfully delivered more than 500 man years of services and solutions for some of the mission critical applications for its clients, including companies like Galileo, United Airlines, South African Airways, Air Deccan, Saudi Arabian Airlines, AlTayyar Travel Group, Thomas Cook, Brightsun, Webjet, Harvey World Travel, BTI and more.
Vertical Segment
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Hospitality
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Airlines, Travel Agencies, Tour Operators, Travel Technology companies, Hotels, Car Rental agencies
Business Continuity
IGT has a business continuity planning process in place for situations caused by natural disasters and those caused by other uncontrollable circumstances. The plans are reviewed regularly each quarter by IGT’s management team. InterGlobe can offer various tiers of business continuity plans to its clients for ensuring undisrupted operations in the event of data loss, server failure, connectivity failure, and people turn over across various positions.
InterGlobe has an office in Chennai (located in a different cosmic zone), which can be quickly converted to a working office (the space is furnished an internet enabled). Based on Galileo’s need, InterGlobe can agree on the timelines by which this office can be manned. The data transfer can be completed within 48 hours. This facility is dedicated to Galileo India for serving the travel agents in the southern region. InterGlobe’s ‘data security and storage policy’ eliminates any data loss possibility and its state-of-the-art data centre has been designed with ample back up for servers and connectivity. Moreover, the in-house technical and IT support desk is manned 24X7, trouble-shooting any technology issues at the earliest. InterGlobe has procedures in place to physically check the condition of the communications set-up. Practices are also in place for periodic maintenance checks to ensure uninterrupted communication systems are available at all times. Though InterGlobe’s attrition rate is much lower compared to industry standards, the company always maintains buffer human resource levels for unanticipated people turn-over cases. A second-in-command is identified and trained for key/critical positions - who takes charge in case of loss of the primary responsible holder for such positions.
IT Products
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EnterpriseManager - ERP Solution
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Internet Booking Engine - ConneXion
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ePointsManager - Loyalty Program Management
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AirCRS - Airline Distribution System
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Revenue Management System
IT Services
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CRM Solutions & Services
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Enterprise application integration
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Business Intelligence/Data Mining & Data Warehousing
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QA & Testing services
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ERP Solutions & services
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eBusiness solution & services
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Custom Application/Development and Maintenance
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IT Consulting
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Migration and Application Porting Services
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Network Management Solution & Services
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Technology services
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Telecom Services
IT & Telecom Infrastructure
IGT has a state-of-the-art operations center that is equipped with computing resources and communication links that serves the needs of global corporations. Its communication links
include dedicated 256k, 512k and 1MB satellite links to internet; dedicated IPLC’s to client locations (Saudi Arabian Airlines, United Airlines, Virgin Atlantic, South African Airlines, Galileo International); · 64/128 Kbps ISDN lines for back-up; and latest Avaya based communication system for 24X7 contact/call center operations. The data center operating environment includes Microsoft Windows 2000 server/advanced server, NT. UNIX/LINUX with a TCP/IP based network of Pentium III/ IV based desktops. The facility has dual level power redundancy
IT Enabled Services
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Travel Industry specific services- For details, pls mail us at mktg@interglobetechnologies.com
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Travel Industry specific services- For details, pls mail us at mktg@interglobetechnologies.com
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Travel Industry specific services- For details, pls mail us at mktg@interglobetechnologies.com
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Travel Industry specific services- For details, pls mail us at mktg@interglobetechnologies.com
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Travel Industry specific services- For details, pls mail us at mktg@interglobetechnologies.com
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Travel Industry specific services- For details, pls mail us at mktg@interglobetechnologies.com
IT Projects
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Enterprise Management - Travel agencies are the primary distribution channel for services offered by travel suppliers to end-users and are, therefore, a critical focus of an NDC/SMO’s marketing efforts. In a fiercely competitive market today, flexibility and speed of operations have become indispensable for a company's success. Galileo India was looking for a solution for introducing best business practices into the or
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Product Re-engineering Services - IGT provides product-engineering services for a leading global travel technology product solutions provider. These services cover development, enhancement & testing for this client’s various products for the travel industry. Some of the project we have worked on included API’s for multi-GDS connectors along with other mid-office and point-of-sale solutions. IGT has been providing onsite and offsho
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Queues Management (BPO project) - South African AirwaysIGT handle teletype rejects from GDS’s, CRS’s and Groups including rejects before transaction and rejects after transaction for South African Airways (SAA). A team of 14 members is working on this project for managing queues and Teletype rejects. South African Airways is benefiting from IGT’s services for last four years.Virgin AtlanticIGT provides Teletype (TTY) rejec
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Airline Distribution System - Enterprise Application on Core ADS/CRS Solution for Air DeccanAir Deccan is India’s first low cost no-frills airlines and is a part of Deccan Aviation group. Air Deccan is India’s first airline carrier to step beyond the traditional distribution network and has embraced the internet, call center and other innovative media for reservations and bookings. All through this journey, InterGlobe Tech
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TPF/MVS Based Project - Saudi Arabian Airlines is one of the largest airlines of the Middle East. It uses SPEEDWING System. It wanted to automate:•
Ticketing•
Departure Control System•
ReservationIGT has undertaken on the SPEEDWING System for Saudi Arabian Airlines. IGT’s functional experts conducted thorough studies of existing applications and all requirements were captured in ‘Software Requirements Specifica
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Internet Booking Engine - Thomas Cook wanted to move up the value chain by offering real time flight bookings, with best fares to its customers. The solution was to be such designed, that it could be scaled up to bring in new functionalities as and when required.InterGlobe Technologies (IGT) offered a robust solution, based on IGT’s proprietary solution framework - ConneXion, using Microsoft® Technologies, interfacing with
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Ebusiness Suite - ATG is a large travel organization based in the Middle East and is listed as one of the top 100 Saudi companies, with an annual sales turnover of more than US $350 million. ATG is also the GSA for several airlines, shipping lines, and car rental companies. ATG required an Enterprise Solution so as to build synergy and leverage its operations across its functional departments and multiple loca
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Fares Services - IGT has experience in filing fares on various systems for its clients worldwide spread across various verticals in the travel industry. IGT also has skilled and experienced resources with deep knowledge on fares•
Rules and Fare filing for air and land products onto GDS or proprietary fare loading software used by the client. This covers new contracts, amendments as well as special contracts.
Quality Certification
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CMMi Level 3
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SEI CMM Level 3
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Other
Collaboration
Galileo International
Joint Venture
Software and Technology Provider
Markets
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Africa
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Albania
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Australia
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Austria
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Bahrain
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Bangladesh
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Belgium
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Brazil
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Canada
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China
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Colombia
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Cyprus
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Czech Republic
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Denmark
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Estonia
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Finland
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France
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Germany
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Greece
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Hong Kong
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Hungary
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Iceland
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India
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Indonesia
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Ireland
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Israel
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Italy
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Jamaica
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Japan
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Kuwait
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Luxembourg
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Malaysia
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Malta
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Mauritius
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Mexico
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Netherlands
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New Zealand
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Norway
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Philippines
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Poland
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Portugal
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Saudi Arabia
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Singapore
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South Korea
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Spain
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Sri Lanka
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Sultanate Of Oman
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Sweden
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Switzerland
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Taiwan
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Thailand
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UAE
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UK
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US
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Vietnam