Datamatics Technologies Ltd

Datamatics Technologies Ltd

Knowledge Centre, MIDC, Road No. 17, Andheri (East),
Mumbai, Maharashtra-400093
Phone:56971177, 56975300,Fax: 56971102
Email: prashant_prabhu@datamaticstech.com
Website: www.datamaticstech.com

Company Head
Mr. Manish H Modi
Managing Director

Contact
Mr. Manish H Modi
Managing Director

Employees
Software:125;

Year Establishment 1992

Company Profile

Datamatics Technologies Ltd. is a premier provider of business process outsourcing solutions and specializes in providing services in the areas of Accounting, Claims, Payroll, Tax forms and Content Management. Its consulting practices service offering include Document Management & Workflow and Data Warehousing & Business Intelligence Solutions.

Founded in 1975, the Datamatics Group is recognized as one of India's leading Information Technology and BPO services organizations. Under the able guidance of the Founder and Chairman, Dr. Lalit Kanodia, widely acknowledged as the founder of the Indian IT industry, the company has been growing at a fast pace. Datamatics Technologies Ltd. (DTL) is one of the few publicly listed BPO companies and its shares are traded on the Bombay Stock Exchange and the National Stock Exchange of India.

Headquartered in Mumbai, DTL has offices in all major cities across the world, delivering reliable business process outsourcing and IT consulting services to a host of clients worldwide. The commitment to help organizations manage their outsourced processes has helped evolve the processes and methodologies necessary for managing large projects and dedicated facilities. DTL has the flexibility to integrate client-specific processes which has resulted in many long lasting relationships over a period of time. DTL has been consistently delivering efficient and trustworthy solutions for several global leaders including four of the top 25 Fortune 500 companies.

DTL is one of the few BPO companies which have been certified for ISO 9001-2000 and BS-7799 standard for Information Security, and its consulting services practice is CMM Level 5 certified by the Software Engineering Institute. These certifications reinforce our commitment to Quality and Security of Client Content.

Vertical Segment

•    Manufacturing (Discrete)
•    Banking
•    Financial Services
•    Healthcare
•    IT, Phrmaceuticals,Publishing
•    Insurance
•    Manufacturing (Process)

IT Enabled Services

•    Engineering & Design Services
•    Education & Training
•    Benefits Administration
•    Other HR Services
•    Transcription, Translation
•    Biotech Research
•    Records Management
•    Tax Processing
•    Recruiting & Staffing
•    Accounting Transactions
•    Hiring Administration
•    Digitization (including GIS)
•    Network Management
•    Payroll Services
•    Animation

Quality Certification

•    ISO 9001

Datacons Pvt. Ltd.

Datacons Pvt. Ltd.

No 17/1 "Shanthi Shree", Hosur Road,
Bangalore, Karnataka-560068
Phone:25733233,Fax: 25735258
Email: datacons@dcons.com
Website: www.datacons.com

Company Head
Mr. M S Chandrashekar
CEO

Contact
Mr. Arun Menon
Head - Services Division

Employees
Software:200;

Year Establishment 1971

Company Profile

Datacons, a SEI CMM Level 4 organization, was established in 1971, with operations spanning Asia, Europe and the US. Datacons’ market leading products address niche areas relating to capital markets, banking/finance and the automobile sector. The services provided by Datacons revolve around these domains in addition to supporting and implementing third party products through its offering branded Simple®, specialized technical services and technology solutions. Datacons specialty lies in the expertise it has in providing support and solutions, which are customized specific to business needs and allows the customer to maximize benefit from the implemented solutions.

Vertical Segment

•    Banking
•    Financial Services
•    Manufacturing (Discrete)

IT Products

•    MFund Dealing
•    Autodeal
•    MFund ISS
•    MFund AM

IT Services

•    IT Consulting
•    Technology services
•    Migration and Application Porting Services
•    QA & Testing services
•    Telecom Services
•    CRM Solutions & Services
•    eBusiness solution & services
•    Custom Application/Development and Maintenance

Quality Certification

•    SEI CMM Level 4

Markets

•    Bahrain
•    Belgium
•    East and West Africa   
•    Germany
•    Hong Kong
•    India
•    Italy
•    Kuwait
•    Luxembourg
•    Malaysia
•    Netherlands
•    Qatar
•    Saudi Arabia
•    Singapore
•    Sultanate Of Oman
•    Thailand
•    UAE
•    UK
•    US

Databazaar India Pvt Ltd

Databazaar India Pvt Ltd

1st & 2nd Floors, Infinity Tower II, Sector-V, Salt Lake,
Kolkata, West Bengal-700091
Phone:23331200, 23331205,Fax: 23570361
Email: spm@databazaar.com
Website: www.databazaar.com

Company Head
Mr. S P Mukerjee
Managing Director

Contact
Mr. S P Mukerjee
Managing Director

Employees
Software:17;

Year Establishment 2001

Company Profile

Databazaar.com is one of USA's fastest growing imaging and information supplies distribution companies with current annual sales exceeding USD 53 million. The Databazaar.com website represents the e-tailing division of the company. With corporate headquarters and primary warehousing in Miramar, Florida (USA) and group companies in India and Hong Kong, Databazaar is a value-added-reseller of computer and printer supplies with customers in more than 23 countries around the world, and a dominant presence in the US internet retail market.
A strong management team, use of cutting edge technology, strong global sourcing capabilities, and a state-of-the-art dedicated Customer Care Center, enables Databazaar to deliver exceptional value to its customers - both in terms of price and customer service.

Data Software Research Company International Ltd.

Data Software Research Company International Ltd.

Kasturi Towers, No. 6 Smith Road,
Chennai, Tamil Nadu-600002
Phone:28524847, 52105000,Fax: 28525426
Email: info@dsrc.com
Website: www.dsrc.com

Company Head
Mr. Maurice A. Ryan
Chairman & MD

Contact
Mr. S Jalihal
Exec. Vice President

Employees
Software:750;

Year Establishment 1992

Company Profile

DSRC is one of the prime consulting companies from India with strong offshore base and direct presence in the UK and US. DSRC has been providing onsite consulting and turnkey offshore services to a large number of global clients, including a good number from Fortune 1000 list.  DSRC has the ‘Right size advantage’ to aggressively deliver solutions with high quality standards and at the same time to be flexible on contracts terms. DSRC, with its expertise in technology domains like Mainframes, Oracle, Microsoft and Java and proven delivery methodologies, provides a low cost virtual back office to its clients and delivers solutions in the areas of application development, re-engineering, maintenance, migration and testing.

Vertical Segment

•    Banking
•    Education
•    Healthcare
•    Hospitality
•    Government

Business Continuity

DSRC's second development center located in Haddows Road, Chennai is strategically utilised for CoB. This center has the required servers and computing environment to replicate the entrie development, staging and production environments. This facility is conected to its main development center through 2mbps leased lines and files are transfered at regular intervals as prescribed by the project teams. The mail server replicates the mails sent and received, and the Windows NT replication feature is used for replicating the directory structure. DSRC has well defines security policies taking care of aspects related to physical security, network security and password protection. All computing systems are backed up by power from UPS and generators.

IT Services

•    eBusiness solution & services
•    ERP Solutions & services
•    Technology services
•    Custom Application/Development and Maintenance
•    IT Training and Education
•    QA & Testing services
•    Enterprise application integration
•    IT Consulting
•    Telecom Services
•    Migration and Application Porting Services

IT & Telecom Infrastructure

DSRC's offshore development centre is equipped with IBM z/800 Mainframe, RISC and Intel servers running Windows XP/2000/NT, Solaris, UNIX, AIX and Linux Platforms, with full backup power systems, high speed leased lines (960 Kbps) connecting  to the local ISP, fiber optic cable network providing bandwidth-on-demand up to 10 mbps and physical and network security.


IT Enabled Services

•    Accounting Transactions
•    Transcription, Translation
•    Document Management
•    Financial Reporting

IT Projects

•    e-Visa - TT Services handles visa applications processing for the US consultate in Chennai, India. DSRC designed and built a web based visa application tracking system for managing all stages of application processing from scheduling appointments online to delivery of the processed applications by courier.
•    System Re-engineering - Further to our successful completion of the Y2K remediation project which was delivered using an onsite/offshore model covering 254 person-months on-site, 244 person-months off-shore, Cable & Wireless commissioned DSRC to re-engineer their switched billing and front-end processing systems.
•    Web-based Healthcare System - The developed system manages Nursing Staff Scheduling, Clinical Assessments, Plans of Treatment, Payroll, Billing, Cash Applications, Collections and HR. The system provides users with the ability to manage worker Schedules, Patient Care Episodes, generate Payroll Records, manage Insurance carrier and Facility Billing and manage Cash Applications and Collections, apart from worker and HR related f
•    e-HR - DSRC's practice group for Java Technology developed an e-HR application system, codenamed SPEED (Systems Productivity for Employee Empowerment & Development) for Citi Group, to be deployed in the group's operations in the CEEMEA region

Quality Certification

•    ISO 9001

Markets

•    India
•    UK
•    US

Data Infosys Limited

Data Infosys Limited

Inside Jaipur Glass Factory, Tonk Road,
Jaipur, Rajasthan-302018
Phone:2702311, 2702312,Fax: 2703712
Email: akd@dil.in
Website: www.datainfosys.net

Company Head
Mr. Ajay Data
CEO

Contact
Mr. Ajay Data
CEO

Employees
Software:40;

Year Establishment 1995

Company Profile

Data Infosys Limited is the leading IT and ISP Company of Rajasthan. It has the largest network in the state and now also expanded to UP, MP, Uttranchal and Delhi. DIL belongs to Data group of industries with an annual turnover of over Rs 600 crore. As a leader (70 percent + market share) in Internet solutions, it is seeking to revolutionize the way people use Internet to communicate, conduct business, gain information, and carry out transactions. According to latest TRAI (Telecom Regulatory Authority in India) report, the company has the 5th largest subscriber base in India. It is certified for Microsoft in Rajasthan. The functional expertise in networking, software emails web development and turnkey projects makes it suitable for e-governance and BOOT based projects. In this line, Data Infosys is providing Internet gateway to North Western Railways and also handling their network. It is running an IT enabled, fully dedicated consumer service call center on behalf of Jaipur Vidhyut Vitran Nigam Limited for all kind of current complains and providing services to more than 5 lakh consumers. The company is the official mail solution provider to the Government of Rajasthan, has made a global web portal for Department of Tourism in Rajasthan and also a biggest database portal www.rajshiksha.net for Lokjumbish under 'Shiksha Aapke Dwar' campaign launched by the Government of Rajasthan. Recently its anti-spam software has been choosen by REDHAT and has been included into the software catalogue.

Business Continuity

The company has 17 offices and multiple internet gateways connectivity to avoid down time. It has three physical locations in Jaipur alone, which are connected on high speed data network making all devices sharable across offices. It has an automated backup systerm which is on a different network and physical location.

IT Services

•    Custom Application/Development and Maintenance
•    ERP Solutions & services
•    Systems Integrators
•    Enterprise application integration
•    IT Consulting
•    eGovernance solution & services
•    Security Solution & services
•    Network Management Solution & Services
•    eBusiness solution & services

IT & Telecom Infrastructure

Sun 220R, SGI Origin servers with risc processors and HP and IBM middle tirr servers for Intel platform for running Windows 2003 and Linux.  Data Infosys has OFC terminated from BSNL, Shyam Telelink and VSNL at its data center; multiple E1s from various vendors.

IT Enabled Services

•    Network Management
•    Customer Care
•    Web Sales & Marketing
•    Telesales/Telemarketing

IT Projects

•    1. Antispam@Best - Stops spam because its sent
•    4. SmartCop - Secured messaging solution in between various police stations spread over rajashtan
•    3. Complaint Management System - Call Center Management System Call Center Management System
•    5. Rajasthan Tourism - Online hotel booking, and 1000+ pages dynamic content about rajasthan.
•    2. SMS Gateway - - Allows SMS to be sent on any GSM.

Quality Certification

•    ISO 9001

Markets

•    Canada
•    India
•    UK
•    US

Daksh eServices Pvt Ltd

Daksh eServices Pvt Ltd

186 Udyog Vihar, Phase I, 
Gurgaon, Haryana-122016
Phone:5093000
Email: duttav@daksh.com
Website: www.daksh.com

Company Head
Mr. Sanjeev Aggarwal
CEO

Contact
Ms. Vibha Dutta
Deputy Manager - Corporate Communications

Year Establishment 2000

Company Profile

Headquartered in New Delhi (NCR), India, with a 6000 plus, strong workforce, Daksh is a leading provider of Business Process Outsourcing Services to Fortune 500 companies in the area of transaction processing and customer interfacing services. With 5 service delivery centers, 4 in India (3 in New Delhi (NCR) and 1 in Mumbai) and 1 in Manila, Philippines, Daksh services clients in the Banking Financial Services & Insurance, Hi-Tech, Telecom, Retail and Travel & Hospitality verticals.

Daksh, an IBM subsidiary, offers a range of integrated customer care services including the taking of inbound calls and emails on customer service and technical support, outbound collections and telemarketing support, real-time chat, knowledge management, Customer Relationship Management architecture and other value added services, such as customer feedback programs, data analysis and reporting.  

One of the leading business process outsourcing companies in India, Daksh has the sole distinction of earning scale and profitability together. A formidable list of clients that are market leaders in their domain, leading venture capitalists, robust infrastructure, and an experienced leadership team have helped Daksh become a leader in the industry. 

Daksh’s key differentiators are its team of professionals, a proven process transitioning methodology and facilities that are on par with world standards. The company complements its strong global orientation with a thorough understanding of the Indian operating environment. 
Daksh is a leading provider of transaction processing and customer care services to Fortune 500 clients.  One of the top two contact centers in India, as per the Nasscom ranking, Daksh has the sole distinction of earning scale and profitability together.  
Daksh was conceived and is led by senior executives from Motorola, Compaq, 3Com, Accenture, Pepsi, Unilever and EDS. With a formidable list of clients, world’s leading venture capitalists, superior infrastructure and technology, and a successful business model, Daksh

Vertical Segment

• Healthcare
• Retail
• Hospitality
• Insurance
• Telecom (Services)
• Telecom (Equipment)
• Transportation
• IT
• Financial Services
• Banking

IT Enabled Services

• Claims Processing
• Payroll Services
• General Accounting
• Web Sales & Marketing
• Benefits Administration
• Customer Care
• Telesales/Telemarketing

Quality Certification

• COPC User Version 3.1

Markets

• Germany
• UK
• US

Damco Solutions (P) Ltd

Damco Solutions (P) Ltd

E 46/8, Okhla Industrial Area, Phase II,
New Delhi, New Delhi-110020
Phone:51613339, 26385244,Fax: 26384212
Email: mohit@damcogroup.com
Website: www.damcogroup.com

Company Head
Mr. Mohit Gupta
CEO

Contact
Mr. Mohit Gupta
CEO

Employees
Software:70;

Year Establishment 1996

Company Profile

Damco Solutions Pvt. Ltd. was founded in 1996 to develop innovative productivity software for the world markets. Damco specializes in the implementation of what is popularly termed as the ODC model (Offshore Development Center). Damco’s array of services includes software development, maintenance, re-engineering, software testing and technical documentation. Demo’s core competency lies in the development and maintenance of distributed and enterprise-wide robust applications using the latest technologies. Damco’s vast portfolio of projects covers extensive work in the Internet and Intranet technologies, mission-critical web and enterprise n-tier applications, and systems programming. Damco’s major Clients are in the US and UK.

We generate solutions that provide a fusion of business practices and technology strategies. Our approach focuses on implementing seamless solutions for your business needs. Over the years, we have leveraged our position in the global market with an enviable list of clients and a phenomenal growth rate achieved through IT innovation, dedicated teams and timely implementation of solutions
Damco is a small, big company - we have made a conscious attempt to incorporate a unique assortment of the best attributes found in both large and small organizations. We have the talent, infrastructure and processes at par with the professional companies of reckonable size. However, what we don't have is the redundancy - that massive marketing and management fat, which is generally associated with a bulky organization. Instead, we have retained a lean business model with a very personalized touch that is typical of a small, privately held company. Indeed, most of Damco growth has come not from scouting by top-notch marketing professionals, but from the time-tested basic principle of retaining existing clients and growing through references.
Damco has a team of talented and dedicated consultants with in-depth knowledge and extensive experience in their respective areas of interest.

Vertical Segment

•    Utilities
•    Transportation
•    Manufacturing (Process)
•    Insurance
•    Manufacturing (Discrete)
•    Healthcare
•    Retail
•    Financial Services

Business Continuity

Business continuity is a paramount client concern and Damco monitors it at the highest level. Comprehensive Business Continuity Plans are prepared for each client where generic and client-specific risks are identified and mitigation strategies developed. Some of the salient features are as follows

•   Critical servers are identified and have pre-configured hot standbys.
•   A stock of critical spares is maintained.
•   Redundancy in hardware configuration (cluster configuration of servers, power 
    supplies, RAID III and V disk storage techniques) is used.
•   For every engagement, a configuration management and data backup plan is 
    created at the start of the engagement that defines the data storage  structure (File   
    Servers, Databases, etc).
•   Company guidelines regulate storage in file servers and not on local desktops. Data
     in the file servers is backed up daily and kept in fireproof  cabinets.
•   A 24 x 7 support cell provides infrastructure support (link, desktop, and server) for  all          equipment.
Telecom redundancy (both international and domestic links

Security

•   Firewalls for Internet & Network security
•   Intrusion Detection Systems
•   Anti-Virus Products
•   Encryption mechanisms deployed

Scalability

•   Scalable Systems
•   Scalable Network Architecture
•   Scalable Cabling Design

Power

Damco’s draws its requirement of power from the following sources:

•   The State Grid
•   UPS systems
•   Power Generator Sets

Depending on the availability, quality and cost, power from the State grid
is used with generator power systems providing back up. Generator sets are
programmed to be pressed into service automatically or semi-automatically
whenever there is an interruption / voltage fluctuation in power supplied by
the

IT Products

•    Gear/2000  
•    WOOD-STOCK   
•    IXR/400   
•    E SCM Professional 
•    Euro EZ  

IT Services

•    Technology services
•    Document Solutions & Imaging
•    Engineering Services
•    Network Management Solution & Services
•    Telecom Services
•    Custom Application/Development and Maintenance
•    ERP Solutions & services
•    Enterprise application integration
•    Packaged S/W installation & Support
•    Mobile and Wireless Solutions
•    SCM Solutions & Services
•    Business Intelligence/Data Mining & Data Warehousing
•    Migration and Application Porting Services
•    eBusiness solution & services
•    QA & Testing services
•    Systems Integrators
•    Elearning Solution & Services
•    IT Training and Education
•    IT Consulting
•    CRM Solutions & Services
•    Knowledge Management and Collaboration services

IT & Telecom Infrastructure

•    •    Over 150 full time employees, Engineers and/or MBAs with specialized trainings.
•    2 Advanced Series 64 bit RISC AS/400 Servers.
•    Windows 2000 / 2003 servers.
•    Sun SparC / Linux servers.
•    Over 170 Workstations.
•    Latest Data Communication and Telecommunication equipment.
•    Redundant Leased line Internet connectivity.
•    Dedicated point-to-point / VPN links between Damco and client sites.


IT Enabled Services

•    General Accounting
•    Web Sales & Marketing
•    Transcription, Translation
•    Claims Processing
•    EDI(Electronic Data Interchange)
•    Engineering & Design Services
•    Accounting Transactions
•    Payroll Services
•    Records Management
•    Digitization (including GIS)
•    Hiring Administration
•    Customer Care
•    Recruiting & Staffing
•    Document Management

IT Projects

•    Document Routing and Management Application - Customised Document Routing and Management Application
•    Insurance Project - Offshore Enhancement and maintenance of AS/400 based Applications.
•    ERP - Customised ERP Application development  & Implementation
•    Mobile Enterprise Application - PDA based Sales Force Automation Solution.
•    Logistics Application - web based end to  end logistics management solution.

Quality Certification

•    ISO 9001

Collaboration

Strategic Alliance with a number of U.S. I.T. Companies.

Markets

•    Belgium
•    Canada
•    Germany
•    Italy
•    Japan
•    Latin America
•    Netherlands
•    Philippines
•    Portugal
•    Saudi Arabia
•    Singapore
•    Thailand
•    UAE
•    UK
•    US

Danlaw Technologies India Ltd.

Danlaw Technologies India Ltd.
43, Sagar Society, Road No. 2 Bajnara Hills,,
Hyderabad, Andhra Pradesh-500034
Phone:23542499,Fax: 23541671
Email: info@danlawinc.com
Website: www.danlawtechnologies.com

Company Head
Mr. Raju S Dandu
Chairman

Contact
Mr. D S N  Raju
Executive Director

Employees
Software:140;

Year Establishment 1986

Company Profile

Danlaw Technologies India Ltd is the Indian arm of Danlaw Inc, US. Specializing in hi-tech software solutions, Danlaw name is synonymous with customized software products for clients worldwide. It is an indication of the credibility and quality of product and service that Danlaw enjoys top category vendor status with the 'who’s who' of the Fortune 500 corporates. The Danlaw success story began 19 years ago with Raju Dandu and Lloyd Lawrence, two software professionals, coming together to produce an enterprise which has grown from strength to strength and has firmly established itself in the systems engineering, industrial automation and IT technologies. Danlaw Technologies India Ltd (DTIL) is an extension of this vision and commitment. Other than supporting Danlaw Inc for offshore development, DTIL is focused on development of products and projects based on web technologies and applications/solutions in the field of Information Technology. Also, DTIL is well known for its embedded systems expertise in industrial automation and automotive industry. DTIL has entered in a big way into DSP for voice, audio and video compression and energy metering, with highly skilled expert teams. DTIL is also marketing  automated identification technologies and secured access control products and services to Indian clients.

Vertical Segment

•    Manufacturing (Discrete)
•    Telecom (Services)
•    Government
•    Design Automation

IT Services

•    Engineering Services
•    eGovernance solution & services
•    Business Intelligence/Data Mining & Data Warehousing
•    Security Solution & services

IT Enabled Services

•    Animation

Quality Certification

•    SEI CMM Level 3
•    ISO 9001

Markets

•    India
•    US