CDC Software India Pvt Ltd - Technical Support Analyst

Technical Support Analyst - B.E Fresher with Java knowledge

Key Responsibilities:
Incident Resolution
* Provide expert solutions to complex customer problems in a timely manner by receiving, clarifying and investigating incidents
* Offer complete and timely technical explanations to customers throughout the incident resolution process and ensure that customers’ technical staff fully understand issue, its resolutions and means for prevention
* Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments
* Clearly and concisely document all customer interaction and all steps taken to resolve incidents
* Take ownership of and follow-through with all priority customer incidents
* Escalate customer issues to the Team Lead as appropriate
* Observe trends with technical issues and recommend improvements to design, documentation or implementation
* Ensure professional telephone manner at all times

Expected Role:
- Identify issues and determine correct course of action.
- Determine when issues need to be escalated.
- Setting severity levels with customers.
- Managing assigned Projects effectively (workload management)
- Work effectively with assigned junior personnel.
- Recommendations for improvement in Support policies and procedures.
- Software and document enhancements.
- Actions required for improving performance and skills of assigned associate personnel.

Required Skills & Knowledge:
- A Bachelor's degree in engineering from IT or Computer science background
- Excellent time management and organizational skills
- Must have excellent verbal and written communication skills
- Strong analytical problem solving and decision making skills
- Ability to work efficiently and independently
- Ability to create, install, and upgrade software and apply patches
- Display strong work ethic and do whatever it takes to get the job done
- Ability to handle difficult or sensitive situations with diplomacy and tact
- Should be flexible in working in shifts.

Job Location : Bangalore

Desired Experience : 0-1 Years

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Binary SoftZone Pvt. Ltd - Graduate Engineer Trainee

GET ( Graduate Engineer Trainee)

Job Description :
- Coding
- Technical code reviews
- Designing and Writing Technical Specifications
- Client Issue Analysis and Fixing
- Good knowledge and experience of development in C++, .net, PHP

Desired Skills:
• Candidate must be BE/B-Tech (CS/IT), MCA 2008 passout with 60% marks.
• Candidate must have exposure on .NET & PHP Technology and C language.
• Candidate must have very good communication skills.
• Candidate will work on .NET and PHP projects.

Job Location : Noida

Desired Experience : 0 Years

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Microbase technologies - WEB DESIGNERS

WEB DESIGNERS

Essential qualifications: BE /B.TeCH / ME/ MCA/ BSC/M.SC

EXPERIENCE: 0 to 1 Year

LOCATION : CHENNAI

REFERENCE ID: MBT WB

YEAR OF PASS OUT: * 2007/2008/2009

SKILL SET:
JAVA/ J2EE, .NET, TESTING
PHP, MY SQL

CANDIDATES SHOULD COME WITH A SAMPLE MODULE DESIGN.

INTERESTED CANDIDATES CAN COME DIRECTLY TO OUR OFFICE : DATE: 21-5-09 to 30-5-09 | TIMINGS: 10.30 AM to 4.30 PM

Venue : MICROBASE TECHNOLOGIES
Office no.B, E-Block, (Basement) "Dhoshi Garden",
No.174, Arcot road, Vadapalani, Chennai-600026.
Landmark: Opp.vadaplani bus depot

Name : VALARMATHY
Phone : 044- 43069909/10

Jiffy Solutions - Fresher WalkIn/MCA/B.E/MSC/BSC

Fresher WalkIn Interview 2010 Passing Fresher MCA/B.E/MSC/BSC Freshers

Desired Skills :
• OOPS Concept
- Willing to move out to On-Site {U.S, U.K, AUSTRALIA, SINGAPORE, JP, ANY WHERE TO ASIA PACIFIC}
- Offshore development
- Right Attitude
Copy of Mark sheet 10.+2, U.G or P.G

Interview : Technical, Project Manager Round

Job Location : Chennai, Coimbatore, Erode

Desired Experience : 0 Years

Walk-In Interview /Call Letter 2010 Fresher > MCA /B.Tech/ B.E/M.E/BSC/MSC/MS IT any Degree Fresher @ "Jiffy Solutions" Chennai for the position of Software Developer/ Engineer/Programmer Date 24,30,31st May & 4,5,7,8 June 2009 Time 10 AM to 1PM

Contact Details :
Name : Prabhu
Phone :044-64603311

Venue : Jiffy Solutions, #14/65, Thirumalai Pillai Road,
Opp. To vidodaya School, Near Valluvar kottam Signal, T.Nagar, Chennai-600017

Envision Network Technologies Pvt Ltd - Member Technical

Member Technical

Job Description :
- Only Diploma/ITI Freshers . BTS installation including antenna, cable .
- Microwave hops installation & commissioning only interested candidates should apply.
- Should able lead a team. Strictly no BE & B.Tech should apply.

Desired Skills :
- Good communication, Basic computers knowledge, should be interested in field work,

Job Location : Bangalore

Desired Experience : 0-5 Years

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Marketspace Systems Pvt. Ltd - Network Engineer

Network Engineer

Job Description :
- To handle Network administration, Network Security, Monitoring tools.

Desired Skills :
- Should be well conversant with Windows Server 2003, DNS, Networking concepts, functioning & configuration of Switch/HUB/LAN Cards, Wireless Broadband Router. Installation of OS's, Internet Browsers, Antivirus Soft, Firewalls

Job Location : Hyderabad

Desired Experience : 0-2 Years

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GLOPORE IMS - Service Desk Trainee

Service Desk Trainee

Job Description :
- Onsite IT Service Desk
- End To End Service Request Fulfillment
- Escalation To L1/L2/L3 To ensure timely closure
- Vendor Coordination
- On time Report Generation
- Ensure Customer Satisfaction

Desired Skills :
- Good Communication Skills – Phone, Email
- Analytical and Problem Mngt. Skills
- Customer Focused and quick learner
- Basic Computer Skills

Job Location : Bangalore

Desired Experience : 0-1 Years

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Telecomone Teleservices India Pvt Ltd - RF Optimization Engineer

RF Optimization Engineer

Job Description :
- Monitoring of KPIS-SDCCH assignment, TCH assignment, SDCCH completion ,TCH completion, DL Quality
- Optimization of site based
- LAC planning and optimization
- Database configuration on KPIS
- NPO engineer, having min 6 months-1 year experience

Job Location : Ernakulam / Kochi/ Cochin

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RMSI Pvt. Ltd - Freshers - Intern

Freshers - Intern

Job Description :
- Intern in IT, Networking, System engineering
- BTech, BE, MCA
- Good communication skill
- Certification in either MCSC, MCP, Red Hat, CCNA
- Throughout 65% marks in academic qualification.
- Location is noida
- Recent passouts

Job Location : Noida

Desired Experience : 0 Years

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