India Software Group - ISG

India Software Group - ISG

114, Sir Theagaraya Road, T Nagar,
Chennai, Tamil Nadu-600017
Phone:28380519,Fax: 28153514
Email: info@isgnovasoft.com
Website: www.isgnovasoft.com

Company Head
Dr. Nirmal  Jain
CEO

Contact
Ms. Robina Abraham
Sales & Marketing Team

Employees
Software:400;

Year Establishment 1996

Company Profile

ISG NovaSoft Inc, headquartered in Mumbai, India, offers powerful, process-driven, quality, cost-effective IT solutions and ITES services to clients across five continents. With more than 400 consultants, 7 offices worldwide (India, the US, UK, Singapore, Germany), it offers a competitive edge to customers at their respective marketplaces, specializing in manufacturing, healthcare and banking domains. ISG NovaSoft has  three offshore development centers and one call center in India. The assessment and certification of ISO 9000:9001 is applicable to its capabilities in the areas of design, development, implementation, project management and software training services. ISG NovaSoft has the necessary resources, infrastructure, quality systems and project management bandwidth to successfully deliver cost-effective quality solutions on budget and time. It is a fully owned subsidiary of Chambal Fertilisers and Chemical Ltd (CFCL), which is a part of K K Birla group a leading industrial conglomerate for the last six decades.

Vertical Segment

• Healthcare
• Banking
• Manufacturing (Discrete)
• Manufacturing (Process)
• Financial Services

Business Continuity

Project backups are taken on every working day on an incremental basis.  A full backup is also taken at the end of the month, taken out from tape cycle, and kept safely. Details are maintained in a backup register. Also, two copies of month-end backups are taken and stored offsite for disaster recovery purposes. Similarly, a daily backup is taken of the mail server.
ISG NovaSoft is using enterprise virus control software for protecting the system.

IT Products

• UMS
• e-HarMony
• NetPlanner
• Harmony
• Retail Medical and Pharmacy Distribution Solution
• Medical Records Management System
• eNovamed-HMS
• NovaImage
• Nova Clinic
• FertMaster

IT Services

• Migration and Application Porting Services
• ERP Solutions & services
• Enterprise application integration
• Document Solutions & Imaging
• SCM Solutions & Services
• Business Intelligence/Data Mining & Data Warehousing
• Technology services
• IT Consulting
• IT Training and Education
• Custom Application/Development and Maintenance
• Systems Integrators
• Telecom Services

IT & Telecom Infrastructure

Server Configuration : Compaq Proliant 8000 and Compaq Proliant 7000s


IT Enabled Services

• Accounting Transactions
• General Accounting
• Telesales/Telemarketing
• Recruiting & Staffing
• Financial Reporting
• Other Sales & Marketing Communication (Advertising/PR)
• Customer Care
• Billing Services
• Financial Analysis
• Database Marketing/ Customer Analysis
• Web Sales & Marketing

IT Projects

• Sales Accounting System & Human Resources Management System - Oracle 7.3, D2K
• SAP success - SAP End to End Implementation
• SAP success - 1. Development Support in SAP R/3 - Corporate Mortgage Loan (CML) module
• 2. ABAP Support
• 3. Migration Support in Partner Database
• SAP success - Version migration & training
• SAP success - Post Implementation Support
• University Management Systems - Web based software for automating all the departments of a leading University in Chennai – A Ministry of Information Technology Project
• Sales Monitoring System - Lotus Notes
• Document Management System - Hummingbird Suit
• SAP success - Technical Consulting
• NetPlanner - VB, ASP, Oracle, Crystal Reports

Quality Certification

• ISO 9001

Collaboration

IFS; BaaN; Microsoft

Markets

• Africa
• Germany
• India
• Indonesia
• Malaysia
• Qatar
• Singapore
• UAE
• UK
• US

Indecomm Global Services

Indecomm Global Services

East Land Chambers, # 30, Laskar Hosur Road, Adugodi Post,
Bangalore, Karnataka-560030
Phone:22489260,Fax: 22227974
Email: derek@indecommglobal.com
Website: www.indecommglobal.com

Company Head
Mr. Naresh Ponnapa
CEO

Contact
Mr. Derek Rattansey
Assistant Manager Marketing

Employees
Software:50;

Year Establishment 2001

Company Profile

Indecomm Global Services provides business process outsourcing services to companies in the benefits administration, healthcare and financial services industries. Through its offshore-based operations it offers clients both scale and cost advantages. In addition, it has a proven track record in areas such as title insurance services processing, claims processing, employee and healthcare benefits administration and item processing. The company combines its expertise in technologies like imaging and workflow with a deep knowledge of processes and domain areas. The result is significant measurable business gains for its clients. With the experience of working with over 25 clients across the globe, it has built a wide array of services and competencies that it brings to bear to deliver unmatched value to its clients. The company does not believe that 'one size fits all' and hence customizes solutions that best suits the client’s needs. It has traditionally had a strong focus on leveraging technology on all its engagements. Its intense focus on technology helps it achieve an edge that no other company in its space in India has been able to achieve – the ability to use technology to improve productivity and reduce the dependency on human labor. The company has a state-of-the-art data capture facility in Bangalore, India, that can seat 1800 FTEs. It processes over 60 million transactions annually and has the capacity to scale rapidly. It has a 100 percent client retention rate and an enviable repeat order proportion.

Vertical Segment

• Insurance
• Banking
• Retail
• Financial Services
• Healthcare
• Education

Business Continuity

An actionable disaster recovery plan for site outage is in place to address all business continuity needs. The business continuity and disaster recovery plans are mock tested to ensure quick recovery in case of a breakdown. All tests are documented and compared against set standards.  Proactive steps are taken by the company to prevent the occurrence of any event. These actions ensure that, in the eventuality of an unlikely event, the impact on operations is minimal.  The business continuity plan addresses actions to restore operations at mutually agreed time frames. Depending on the impact of the disaster, measures to contain damage are listed along with the person responsible for carrying out the same.  The disaster recovery plan addresses issues and actions that need to be taken to ensure total recovery.
Measures to ensure continuity include mirroring of hard disks in real-time mode; backup center is located in a different building with duplicated hardware/ software and connectivity; production/accumulated data files are transferred and applied to the disaster recovery site once a day; cold backups of the production file systems are restored at the disaster recovery site, once a week or whenever software is changed; redundant lines are maintained to provide for connectivity failures; power failure recovery is provided through backup generators and battery backups. The BCP plan is reviewed every six months and updated whenever the systems, operational procedures, infrastructure, business processes are changed. The plan is also reviewed whenever a new business process is implemented, modified, new systems rolled out or when systems are changed.

IT Services

• Document Solutions & Imaging

IT & Telecom Infrastructure

The company has in place a centralized network and systems management with IT secure network (L3 Backbone); a 3 mbps link with data circuit architecture designed for high bandwidth and redundancy; high security firewall. Hardware technology includes IBM XSeries servers, Acer Veriton desktops, Routers from CISCO, CISCO L2 and L3 Catalyst series switches.  Indecomm uses a combination of off-the-shelf software packages complemented by in-house application development.

IT Enabled Services

• Payroll Services
• Benefits Administration
• Document Management
• Claims Processing
• EDI(Electronic Data Interchange)
• Records Management
• Cheque Processing
• Credit/Debit Card Services

IT Projects

• Customer Query Response System - Indecomm offered to take over the process of customer query handling for a multinational bank. This included clearing the accumulated backlog, streamlining and administering the process
• Cash Management Services - Introduce Cash Management services through the use of lockbox solutions and truncated check systems

Quality Certification

• ISO 9001

Collaboration

BridgeHRO - Partner - HR Outsourcing

Markets

• Australia
• India
• Singapore
• US

iNautix Technologies India Private Limited

iNautix Technologies India Private Limited

No.4 Canal Bank Road,  Tidel Park, 10th Floor, Taramani, 
Chennai, Tamil Nadu-600113
Phone:22546000,Fax: 22540534
Email: jrangwani@inautix.com
Website: www.inautix.com

Company Head
Mr. Rangwani Jagdish
COO

Contact
Mr. Jagdish Rangwani
COO

Employees
Software:918;

Year Establishment 2003

Company Profile

iNautix was established in Chennai in the year 2000 as a development center to provide IT solutions for The Bank of New York. The facility, sprawling across 118,000 sq ft of space and built to US specifications, is located in TIDEL Park. iNautix hires the very best of talent from leading Indian technical and business schools every year. It has built a team of almost 1,000 associates within a short time. A world-class infrastructure and onsite-offshore global delivery model ensures excellent service levels. iNautix is an orgnaization driven by the concept of dynamic performance. At iNautix, processes and people combine to deliver higher efficiencies. This is achieved by using two major strengths - domain knowledge and knowledge management.

Vertical Segment

• Securities
• Financial Services
• Banking

IT Services

• Mobile and Wireless Solutions
• Custom Application/Development and Maintenance
• Document Solutions & Imaging
• eBusiness solution & services
• QA & Testing services

IT Projects

• NetXOffice - -
• HarrisDirect - -
• NetXPro - -
• ITEMS - -
• NetXAdvisor - -

Quality Certification

• SEI CMM Level 3

Markets

• Europe
• UK
• US

Impetus Infotech (I) Pvt. Ltd.

Impetus Infotech (I) Pvt. Ltd.

14-B, Sangam House, Palasia, AB Road, 
Indore, Madhya Pradesh-452001
Phone:5069989, 5069989,Fax: 5071256
Email: prav_kank@impetus.com
Website: www.impetus.com

Company Head
Mr. John  Winchester
Vice President- Engineering

Contact
Mr. Sanjeev Agrawal
General Manager

Employees
Software:200;

Year Establishment 2000

Company Profile

Impetus provides outsourced software R&D and support services to software companies. It is a software products and engineering company with a decade-old successful track record of building and implementing software products and solutions. Having successfully delivered several product development assignments using various leading edge technologies, it is recognized for providing the technology core for its software product clients. The company's rich product development proficiency and experience has helped it evolve a Software Product Development Maturity Model (SPDMM), catering to all significant dimensions of product development. Coupled with this, it has expertise in synergising technology potential with low-cost-based global software development. Its in-house research initiatives and internally developed suite of components complement its niche software product development proficiency. With more than 750 man-years of experience in developing distributed applications, Impetus has implemented several projects in both Microsoft and Java Technologies.

Vertical Segment

• Banking
• Telecom (Services)
• Supply Chain Management
• Healthcare
• Financial Services
• Insurance

IT Services

• Engineering Services
• Technology services
• QA & Testing services
• eGovernance solution & services
• IT Consulting

Markets

• Italy
• UK
• US

Impact Systems Pvt Ltd

Impact Systems Pvt Ltd

6, "Sawali", Lane No 1,, Sahawas Society, Karve Nagar, 
Pune, Maharashtra-411052
Phone:25410221,Fax: 25451972
Email: ddatar@impactinfosys.com
Website: www.impactinfosys.com

Company Head
Mr. Dhananjay Datar
CEO

Contact
Mr. Dhananjay Datar
CEO

Employees
Software:30;

Year Establishment 1997

Company Profile

Founded in 1996, Impact Systems has grown into a diverse software product and service organisation by delivering value to its Fortune 2000 customers worldwide. The company has extensive experience in the process and manufacturing industry, which includes chemical, pharmaceuticals and healthcare companies. Impact's primary focus is on content management and client-server collaborative, B2B systems. This strategy allows Impact to couple the technology and business knowledge in creating value-added business solutions for the corporations and, hence, a very strong competitive positioning as a niche technology solution provider. Impact Systems currently has offices in Montchanin, DE, Switzerland and an offshore software development facility in India. It is a Documentum® Signagure Partner, Lotus Notes® Premium Partner and Adobe® Solutions Sales Provider. Some of the key industry solutions include electronic lab notebook, clinical authoring tool integration and sigma project tracking system. Impact Systems acquired the technology and proprietary rights of records manager solution from IBM. The e-RM is certified by Department of Defense for compliance to DoD 5015.2 standard.

Vertical Segment

• Telecom (Services)
• Hospitality
• Healthcare
• Financial Services
• Transportation
• Manufacturing (Process)
• Government
• Power & Energy

IT Products

• Q-config    
• eCTD   
• e-RecordsManagerô
• Q-Track  
• e-forms Integrator 

IT Services

• Document Solutions & Imaging
• eBusiness solution & services
• Custom Application/Development and Maintenance
• eGovernance solution & services

IT & Telecom Infrastructure

100 mbps LAN with 512 kbps DSL for internet; Microsoft internet security and acceleration server as firewall.

IT Enabled Services

• Biotech Research
• Document Management

IT Projects

• Handbook of Statistics on Indian Economy, 2003-04 - Provides Statistical Analysis and reports upto 2004 on Indian Economy.
• ERM - Is a Records Management Solution built on the rebust Documentum architecture. The product is a total solution for controlling and hardcopy records throughout their life cycle.
• Clinical Data Trial - Document management system - Solution was developed to manage the documents and approval processes manage the documents during bioequvalent study.
• Handbook of Statistics on State Finance - 2004. - Provides Statistical Analysis and reports upto 2004 on State Finance.
• Workforce Requsition Automation Pilot - This project was developed to implement Procurement Authorization package management and distribution process.
• Document Drawing Management  System - Document Drawing Management  System is implemented in Eagle Poonawalla Industries Ltd. Creation, to manage modification, archival,sharing and retrieving the drawing and the related documents.
• Library Management System - To manage the books and periodicals in the library.
• Lotus notes migration to Documentum - Migration of the old lotus notes Document System to document environment.
• Q-Track - Q-Track complaint tracking and resolution system extends Documentum's document management software to faciliate the authoring, collection, routing, searching and retrieval of documents associated with a recordable events.
• Q-Confi - Q-Config provides the user with functionality that not only allows a previsouly created configuration to be replicated on another Docbase, but make the task of setting up the configuration in the first place much easier.

Quality Certification

• ISO 9001

Collaboration

Documentum - Asia Pacific
Lotus Notes; Adobe; Oracle - India

Markets

• Africa
• Australia
• Netherlands
• Singapore
• Switzerland
• US