iSeva Systems Pvt Ltd
109, Koramangala Industrial Layout, 5th Block, 4th Cross, Koramangala,Bangalore, Karnataka-560095
Phone:5526061,Fax: 5523707
Email: info@india.iseva.com
Website: www.iseva.com
Company Head
Mr. Vaibhav Tewari
President
Contact
Mrs. Alka Sirari
Manager - Bus. Dev
Year Establishment 1999
Company Profile
iSeva is a premier end-to-end outsourcing solution company and is headquartered in Santa Clara, with operations in Bangalore. It has been in the BPO space for over five years, catering to the US market. Its focus areas are financial services and high technology services. iSeva has a very experienced management team in US and India. It is the first BPO company in India to be certified as per ISO 9001-2000 standards. iSeva has some of the leading names in the financial services industry as its clients. It has expertise in mortgage servicing, retail banking customer support and software and hardware product technical support, etc.
iSeva has been rated as 'A Top Employer' in IDC-Dataquest's latest rankings for 2004.
Vertical Segment
• Banking
• Insurance
• Financial Services
• Retail
Business Continuity
The company has in place a comphrensive risk management, disaster recovery, offsite backup, contigency plan in place.
IT & Telecom Infrastructure
PBX: Nortel Meridien and Avaya Definity; Automatic Call Distributor: Avaya Elite and Symposium for Nortel; voice and data enabled workstations
IT Enabled Services
• End to End Mortgage BPO Services:Lead generation,Application & Loan processing etc.
• Claims Processing
• Document Management
• Customer Care
• Telesales/Telemarketing
IT Projects
• Document Processing for a leading US based title Management Company - -
• Customer Acquisition for a Financial service Institution - -
• Customer & Technical support for a leading Security software company - -
• Customer Acquistion for a Insurence service Institution - -
• Customer Collection for Finance Service Institution - -
• Customer support for a leading financial service Institution - -
• Customer support for a leading financial service Institution - -
Quality Certification
• Other
• ISO 9001
Markets
• India
• US