AMDOCS
Technical Support (Help Desk Support Specialist)
Required Skills:
- Experience in Windows NT Domain Environment
- Microsoft Certified System Engineer (MCSE) of Microsoft Windows 2000/XP – prerequisite
- Operation Systems: Windows 98/2000/NT/XP
- Software: Microsoft Office Suite, Internet Explorer and MS Project – prerequisite.
- Communication protocols: TCP/IP, ISDN, ADSL
- At least 1 year experience of customer support
- Fluency in English spoken and written
- Extensive technical background of PC, NT.
- Interpersonal communication skills
- Excellent customer service orientation
- Quality Oriented
- Ability to learn quickly
- Ability to work in a quickly changing environment and under pressure
- At least 1 year experience of customer support in the computer field –prerequisite
- Fluent English (spoken, and technical reading and writing)
- Knowledge of other languages - an advantage
Qualification: Any graduate/Business Administration graduates- info systems/Support Representatives at Computer Call Centers.
Experience: 1-3years
Walk-In Date: 23 Aug 2008
Venue: Amdocs Development Centre India Pvt. Ltd.
Tower-2, Ground Floor, Magarpatta Cyber City,
Magarpatta, Pune-411028
Contact Name: Aditya Pandey