WebEx Communications
IT Engineer
Responsibilities:
1. Monitor an active environment using HP Open View, SiteScope and other proprietary monitoring tools.
2. Troubleshoot system, hardware, network and application problems.
3. Interface and provide escalations to management and other teams with in WebEx Communications Inc., as required
4. Develop and assist with training of standard operating procedures
5. Monitor Remedy trouble tickets and troubleshoot, update, and resolve as needed.
6. Work closely with the peers and management on projects.
7. Build proprietary server clusters, perform upgrades, and repair requests with peers.
8. Work closely with vendors to remedy problems and obtain the highest quality of service possible
Candidate Profile:
1. BS in computer science or related field.
2. Sound knowledge of Linux and/or Solaris, preferably with Red Hat or Sun Certification
3. Works well with others and has good communication skills.
4. Attention to detail and ability to develop and perform standard operating procedures is a must
5. 1 - 2 years experience servicing data centers, minimizing downtime and maximizing services level.
6. Understanding of data communication protocols (TCP/IP)
7. Understanding of Network devices and design. i.e. SSL, DNS, Load balancing, and Multi-peer networks.
8. Have good understanding of hardware and trouble shooting
9. Hands-on experience with installing O/S and other software applications and deployment of servers in data center.
10. Must be willing to work in night shift.
11. Team player with peers in the organization
Job Location: Bangalore
Walk-In Date: 15 Oct 2008 | 10am to 4pm
Venue: WebEx Communications India Pvt. Ltd.
Prestige Solitare Building No.6, Level 2, Brunton Road,
M.G.Road., Bangalore - 560025
PS: BE / B.Tech's not preferred for this Job Opening
URL: http://www.webex.com