TSR (Voice) Openings
Job Profile:
• Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
• Be a champion Client specific tools, Customer Care Procedures. Provide Microland Solution Network feedback at all times
Candidate Profile:
Freshers (only graduates) with good communication skills, Basic technical knowledge, willing to work in shifts.
Experience: 0-2 years
Walk-In Date: 16, 17 Feb 2009 | 11 AM - 4 PM
Venue: Microland Ltd, Microland House # 50, 80 Feet Road Koramangala 7th Block. Bangalore
URL:-http://www.microland.co.in