Service Desk Trainee
Job Description :
- Onsite IT Service Desk
- End To End Service Request Fulfillment
- Escalation To L1/L2/L3 To ensure timely closure
- Vendor Coordination
- On time Report Generation
- Ensure Customer Satisfaction
Desired Skills :
- Good Communication Skills – Phone, Email
- Analytical and Problem Mngt. Skills
- Customer Focused and quick learner
- Basic Computer Skills
Job Location : Bangalore
Desired Experience : 0-1 Years
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