Job Description:
• Engineering Degree or Diploma with 2+ years Experience
• Hardware trouble shooting
• Good Soft skills
• Excellent Communication Skills, knowledge of Helpdesk Management.
• Skills on OS & Desktop SW
• Expertise in Servers, Laptops, Printers.
• MCP / MCSE / CCNA/A +/ ITIL Certifications
Responsibility:
• Call Logging & Screening
• Diagnose / Troubleshoot and fix calls
• Documentation
• Activities Tracking / Documentation and Reporting
• Ensure User Satisfaction
Walk-In Date: 19-22 Aug 2009
Venue:
PCS Technology Ltd
No: 68/1, Appa Reddy Palya, Double Road
Indiranagar, Bangalore-560 038
Land Mark: Close to ESI Hospital
Next to Srinidhi Sagar Restaurent.
Contact Person: Ms. Sujatha
Phone No.: 080-25264120