24/7 Customer.com Pvt Ltd
24/7 Customer, 2nd floor, Innovative Building, ITPL, Whitefield,Bangalore, Karnataka-560066
Phone:28410775,Fax: 28411767
Email: bharath@247customer.com
Website: www.247customer.com
Company Head Mr. Shanmugam Nagarajan
Description
Contact R. V Bharathwaj
Year Establishment 2000
Company Profile
24/7 Customer is a leading global provider of BPO services and the world’s first offshore-based integrated customer lifecycle management services provider. 24/7 Customer enables clients to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs close to 4,000 professionals across six offices in the US, Canada, UK and India. In June 2003, Sequoia, one of the top three venture capital firms in the world, invested $22 million in the company. The backing of Sequoia, as also 24/7 Customer's experienced management team and board of directors, constantly reinforces 24/7 Customer’s commitment to outstrip customer expectations.
Vertical Segment
• Utilities
• Financial Services
• Transportation
• Banking
• Retail
• Insurance
• Telecom (Services)
IT Enabled Services
• Claims Processing
• Accounting Transactions
• Credit/Debit Card Services
• Technical Help desk
• Document Management
• Billing Services
• Telesales/Telemarketing
• Transaction Document Management
• Transcription, Translation
• Database Marketing/ Customer Analysis
• Customer Care Quality Certification
• Six Sigma
• ISO 9002
• BS 7799
• COPC User Version 3.1
Markets
• Australia
• Canada
• France
• Germany
• India
• Singapore
• UK
• US