Colwell & Salmon Communications (India) Ltd
C- 39, Sector 58,Noida, Uttar Pradesh-201301
Phone:2589901,Fax: 2589911
Email: sales@b2b-bridge.com
Website: www.b2b-bridge.com
Company Head
Mr. Sanjay Purohit
CEO
Contact
Mr. Sanjay Purohit
CEO
Employees
Software:5;
Year Establishment 2000
Company Profile
Colwell & Salmon is a subsidiary of GHCL Limited, a joint sector professionally managed ISO 9002 and ISO 14001 company of Gujarat Industrial Investment Corporation, Gujarat Government, and Dalmia Group which is one of the largest industrial houses of India with a 14-year track record of continuous profitability and having highly diversified business interests in mobile communications, pharmaceuticals, tobacco, textiles, industrial explosives, heavy chemicals, concept marketing and researching health products. Over the last 8 years, Colwell & Salmon has helped Fortune 500 clients reach out to the Indian market through sites at 13 different locations. The backing of Dalmia Group ensures that all the key business initiatives of Colwell & Salmon are funded internally. It also guarantees scalability of operations and rapid ramp-up of services whenever required. In fact, with significant investments in the ITES industry, Dalmia Group is committed to making Colwell & Salmon a niche player in the global outsourcing space on a long term basis. Colwell & Salmon specializes in connecting businesses to businesses and individual customers all over the world. Its portfolio of services, delivered under the brand name of B2B Bridge™, comprises market research, customer acquisition, customer support and BPO. With 15 years of experience spanning diverse domains, the company has developed a reputation for high quality, high satisfaction service delivery. This is backed by 12 years of double-digit growth, year on year.
Vertical Segment
• Education
• Insurance
• Utilities
• Healthcare
• Telecom (Services)
• Financial Services
Business Continuity
The company's BCP strategy includes power backup – 100% through 3 UPS and 2 DG sets; telecom backup –eEnterprise wide network between facilities in India and US; IPLC link via both Atlantic and Pacific routes; standby local loop through fiber / radio; Daily data backup on DAT, AIT, CDs and additional hardware; 100% redundancy on data cabling; and offsite data backup.
IT & Telecom Infrastructure
Connectivity: 2mbps link via Atlantic and 1 mbps via Pacific route; Connectivity is through VSNL in India and MCI World Com in the US; Co-location switch and data facility at Miami; Nortel Passport 7480; Cisco 3620 router and Cisco switches 3548; 256 kbps Internet link with 64 kbps backup; FTP site at CSI location; telecommunication set up includes PBX Nortel Meridian 61C 224 digital and 16 analog extension, ACD Nortel Symposium call center server, Rls 4 Nortel 3903/3905 digital phones, and CTI–Comverse Voice Logger DAVOX.
IT Enabled Services
• Database Marketing/ Customer Analysis
• Telesales/Telemarketing
• Benefits Administration
• Claims Processing
• Records Management
• General Accounting
• Financial Reporting
• Billing Services
• Tax Processing
• Web Sales & Marketing
• Digitization (including GIS)
• Document Management
• Accounting Transactions
• Other Sales & Marketing Communication (Advertising/PR)
• Customer Care
• Financial Analysis
Markets
• Australia
• Canada
• UK
• US