e-Serve International Ltd.
Infinity, 2nd Floor, Bldg No. 10, Mindspace Link Road, Malad (West),
Mumbai, Maharashtra-400064
Phone:28445757,Fax: 28448210
Email: eserve.shivani.nagpaul@citigroup.com
Website: www.eservenet.com
Company Head
Mr. Rahul Singh
Contact
Ms. Shivani Nagpaul
Year Establishment 1992
Company Profile
e-Serve International Ltd, is India’s leading provider of integrated Outsourcing solutions that drive some of the world’s most successful financial services companies. It is recognized as one of the largest & the fastest growing companies in its sphere of operations and has been nominated as one the ‘Emerging Company’ of the year by Economic Times twice in a row. It has also been rated as one of the top 250 Fast Growing Technology Companies in ASPAC in a study undertaken by Deloitte Touche Tohmatsu.
Over 6000 strong team of motivated intellectual capital and cutting edge and robust infrastructure, deliver Transaction Processing, Customer Care Services and Technology Services solutions to companies engaged in Banking, Insurance, Mortgages & other financial verticals. Today, e-Serve is geared to provide scalable services that meet the volume-intensive processing & customer care needs of its clients located in over 36 countries across North America, Europe, Africa, South Asia & Middle East.
e-Serve's clientele is global, and Citigroup entities from several countries feature prominently in the list. Every year, e-Serve processes over 100 million transactions of varying nature and complexity and its Call Centers manage over 20 million customer interactions, and these continue to grow rapidly.
IT Enabled Services
• Telesales/Telemarketing
• Credit/Debit Card Services
• Other Transaction Processing
• Customer Care
• Cheque Processing