eServices Symphony Private Limited
First Floor, "Saranya", 58-59, Nagarjuna Hills, Panjagutta,
Hyderabad, Andhra Pradesh-500082
Phone:55616188,Fax: 23355860
Email: symphonyhyd@sol.net.in
Website: www.symphony-it.com
Company Head
Mr. R Shanmuga Sundaram
Director
Contact
Mr. R Shanmuga Sundaram
Director
Employees
Software:200;
Year Establishment 2002
Company Profile
eServices@Symphony Pvt. Ltd., India, is a 100% subsidiary of Symphony Global Technologies Plc, UK, the flag bearing holding company of the Information Technology operations of The Da Gama Rose Group of Companies (or DGR Group in short).
The DGR Group has diverse interests in different parts of the globe in Information Technology, Tourism, Floriculture, Financial Services, Garment Manufacturing, Printing & Packaging and Real Estate. Together, these businesses account for over US$ 200 Million in annual sales and nearly 2000 human resources constantly striving to deliver on the group’s commitments to its customers.
The financial credentials of DGR Group and Symphony are available from Dun & Bradstreet.
Dun & Bradstreet References
Name of Company Reference No.
The Da Gama Rose Group of Companies 64-344-4628
Symphony 55-249-3645
Vertical Segment
• Manufacturing (Discrete)
• Education
• Transportation
• Manufacturing (Process)
• Financial Services
• Healthcare
• Government
• Insurance
• Banking
Business Continuity
Symphony in India has put in place a disaster recovery plan which ensures that our IP assets and our customers’ information assets are protected against any disaster.
Our Hyderabad office uses our Mumbai office as the back up site for offsite backup. This backup is done once a week and sent to Mumbai office on CDs. The CDs are read and copied to the Mumbai server and backed up on a daily basis.
A daily backup of all the changes done to the code and database are copied to tape and kept outside the office at Hyderabad on a daily basis. These are recycled on a weekly basis. Similarly, weekly backups are maintained for upto 6 weeks before recycling.
On the infrastructure side, we have redundant servers, UPS and generator backup to eliminate power related problems as well as system malfunction
IT Products
• Care-2000
• LabWare-LIS and Labware-RIS
• eClassic
• Care-ERP
IT Services
• IT Training and Education
• Business Intelligence/Data Mining & Data Warehousing
• Multimedia/Design & Animation
• Knowledge Management and Collaboration services
• SCM Solutions & Services
• Document Solutions & Imaging
• Packaged S/W installation & Support
• eGovernance solution & services
• Technology services
• Custom Application/Development and Maintenance
• ERP Solutions & services
• Migration and Application Porting Services
• Elearning Solution & Services
• eBusiness solution & services
• Enterprise application integration
• IT Consulting
• Network Management Solution & Services
• Systems Integrators
• Telecom Services
IT & Telecom Infrastructure
Symphony has multiple servers within each location which can take over in case of failure of any server. We isolate our internal development servers from mail and messaging servers by firewalls and keeping them separate.
Our telecom infrastructure consists of fibre and landline connections through a reliable ISP. The connections range from 256 kbps to 2 Mbps. We are planning to have a wireless connection also as an extra backup measure
IT Enabled Services
• Transcription, Translation
• Network Management
IT Projects
• Development of a Lotus Domino based tourist portal and document management system - Symphony developed a user managed, dynamic web sit using Domino server and Domino Developer. Installation of Lotus Domino Servers, set-up and configuration, development of Web based access to KTB data andcontent. Award winning website
• Sage CS - Symphony implemented a comprehensive ERP at General Motors, Kenya.Using Sage CS and the ERP solution, which is a comprehensive and proven solution from UK, Symphony implemented the following modules:• General Ledger• Accounts Payable• Accounts Receivable• Cash Book• Fixed Assets• Inventory Control• Purchase Order ProcessingThe site is under support from Symphony now.
• Sage CS ERP - Symphony implemented a comprehensive ERP at Tanzania Railway Corporation, Tanzania. The project was funded by the World Bank.Symphony was selected based on its demonstration of the understanding of the requirements as well as the cost effective solution it offered.Using Sage CS and the ERP solution, which is a comprehensive and proven solution from UK
• Baan IV ERP - Symphony supplied and implemented the following at Firestone (EA) Private Limited.Implementation of Baan IVc ERPSupply of SUN Servers and installationOngoing support
• Hospital Management Information System - Symphony, India implemented a comprehensive Hospital Management Information System at Dr.Hedgewar Rugnalaya on a turnkey basis. The system also includes modules that cover Finance and Materials. The modules developed and implemented are:1. Registration2. Reception3. Consultant Clinics4. Appointment scheduling 5. Pharmacy6. Medical records7. Wards8. ADT
• Hospital Management Information System - Symphony, India implemented a comprehensive Hospital Management Information System at Hinduja Hospital on a turnkey basis. The system also includes modules that cover Finance and Materials. The modules developed and implemented are:1. Registration2. Reception3. Consultant Clinics & Health Checkup4. Appointment scheduling 5. Pharmacy6. Medical records7. Wards8. ADT9. Casualty A&E10. Operation Thea
• Hospital Management Information System - Symphony, India implemented a comprehensive Hospital Management Information System at Yashoda Hospitals on a turnkey basis. The system also includes modules that cover Materials. The implementation is a multi-site implementation. The modules developed and implemented are21. MIS 22. Public Relations & Marketing23. Patient Packages24. Costing & Pricing 25. Purchasing28. Inventory Control29. Person
• Sage CS ERP - This project involved setting up an ERP system to cater for KWAL’s Financial Management and MaterialsManagement and Manufacturing functions. Running on 4 independent servers, the system covers general ledger,accounts payable, accounts receivable, cash book, inventory control, sales order processing, purchase orderprocessing, bill of materials and works order processing.
• Hospital Management Information System - Symphony, India implemented a comprehensive Hospital Management Information System at Godrej Memorial Hospital on a turnkey basis. The system also includes modules that cover Finance and Materials. The modules developed and implemented are:10. Operation Theater 11. Radiology12. Laboratories including Diagnostic services13. Patient Billing14. Clinical Profiles for Specialties15. Nursing Procedures1
Markets
• Africa
• Bahrain
• Bhutan
• East Africa, West Africa
• Hong Kong
• India
• Indonesia
• Kuwait
• Malaysia
• Qatar
• Saudi Arabia
• Singapore
• Sultanate Of Oman
• UAE
• UK
• US