Recruitment for Trainee Support Engineers
Job Description :
- Responsible for providing Product Support to all customer requests
- Communicating with Customers on Phone / Email
- Maintaining Support Knowledge Base
- Excellent English communication skills both verbal & written
- Working in rotational day &night shift
Desired Profile :
- Knowledge of managing / conducting product support interactions.
- Ability to effectively communicate with Customers, Support, Engineering and Testing teams
- Maintain regular contact with customers regarding quality of support and area of concern.
Location : Kolkata
Experience : 0-1 Years
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