Airline Financial Support Services (I) Pvt Ltd
Unit 125/128, SDF IV, SEEPZ, Andheri (East),Mumbai, Maharashtra-400096
Phone:56910171, 56910172,Fax: 28290592
Email: kmistry@afs-ites.com
Website: www.airlinefinancial.com
Company Head Mr. Burjor Randeria President & CEO
Contact Mr. Khusru S Mistry Vice President
Year Establishment 1992
Company Profile
Recognized as a pioneer in delivering business process outsourcing solutions to the airline industry, Airline Financial Support Services India (Pvt) Ltd. (AFS) has grown into a dynamic and experienced business unit with over 350 professionals committed to serving customers across geographical boundaries. Besides revenue accounting, which is its core business, AFS also offers services such as frequent flyer program administration, yield management support, fare filing and distribution, ULD (container) tracking and shared service center. With a strong focus on quality, based on the 'total quality leadership' model and Six Sigma process improvements, AFS retains its position as one of the leading providers of BPO solutions for the airline Industry. The company, which started as a joint venture between Swissair and the Tata group in 1992, is today extending its services to a broader client base, including Austrian Airlines, SN Brussels Airlines, Swiss International Airlines, Malmo Aviation, UnitPool Ltd. and Loyalty Gate Ltd. Today, AFS is controlled by TCS, the Tata unit, which acquired Swissair's stake in AFL in 2003.
Vertical Segment
• Hotels, Airlines, Travel, Leisure, Cargo Logistics
• Transportation
• Hospitality
IT Enabled Services
• Customer Care
• Web Site Maintenance
• Airline Passenger/Cargo Revenue Accounting
• Accounting Transactions
Quality Certification
• Six Sigma
• ISO 9001
Markets
• Australia
• Austria
• India
• Sweden
• Switzerland
• UK