Bristlecone India Ltd
Chakravorthy Ashok Nagar, Ashok Road, Kandivali East,Mumbai, Maharashtra-400101
Phone:28460489, 28460498,Fax: 28460487
Email: shaily.vaswani@bcone.com
Website: www.bcone.com
Company Head
Mr. V Mani
VP - Delivery
Contact
Ms. Shaily Vaswani
Head – Corporate Marketing
Employees
Software:550;
Year Establishment 1996
Company Profile
Bristlecone is a leading provider of consulting, services and solutions around the extended supply chain, solely focused on the mySAP suite. The company, as it stands today, is the resultant of the merger between US-based Bristlecone, Inc and India-based Mahindra Consulting –- two organizations with an established reputation as SAP-centric providers of consulting and solutions in their respective markets. The combined entity represents a fusion of complementary strengths with significantly enhanced capabilities, expanded industry presence and a global reach. Post-merger, Bristlecone is a global, full-services provider in the SAP domain with a complete range of services from consulting to implementation to support. A member-company of the Mahindra Group, one of India’s foremost industrial groups, Bristlecone is an ISO 9001:2000 certified company. Bristlecone has over 550 employees world-wide, and has business offices in Bangalore, Mumbai, Pune, Walldorf, San Jose, Houston, London and Singapore.
Vertical Segment
• Utilities
• Education
• Manufacturing (Process)
• Oil & Petroleum
• Manufacturing (Discrete)
Business Continuity
Overall Approach to meet contingency planning: Bristlecone has global operations with offices at San Jose, Mumbai, Pune and Bangalore. All offices have high bandwidth Internet connectivity with mesh topology. This enables redundancy and business continuity in times of outages. The Mesh topology ensures that if one of the locations has any issues the alternate line is open so that the services are quickly routed through the alternate line. Bristlecone also proposes to leverage IPSec based VPN connectivity to ensure that contingency planning is reasonably secured.
Ongoing improvement of the overall business continuity/disaster recovery plans: Auditing the overall business continuity /disaster recovery plans at periodic intervals ensures that the existing plan is in line with the requirements. Also, the findings from the audit reports help in contributing to the ongoing improvement.
The audit comprises of a questionnaire that would broadly cover the following areas: IT infrastructure contingency, network contingency, specific application contingency, application back up practices, power supply contingency, and PC and small system contingency
working with customer in case of crisis. Bristlecone executes on the following 'key business processes' in the event of a major service interruption: Impact assessment to determine the need to activate an alternate service location; selection of an alternate service location from the proposed alternate service location list; invocation of resources and personnel for the alternate service location; work with its customer to activate alternate service location; transfer of service engagements to alternate service location, including, but not limited to personnel; crisis management plan execution on the primary service location; identification of readiness for second alternate service location, in the event of a failure at the chosen alternate location; upon disaster recovery from the primary service location, execution of a transition plan to re-enable the primary service location; and, long-term impact and reassessment of service locations for 'service
IT Services
• Business Intelligence/Data Mining & Data Warehousing
• SCM Solutions & Services
• ERP Solutions & services
• IT Consulting
• Enterprise application integration
IT & Telecom Infrastructure
Bristlecone’s framework is based on Microsoft Windows 2000 Architecture. It has Microsoft Exchange 2000 as its mailing solution. All its locations have their local domain controller and exchange server implemented. The connectivity across these locations have been established using the Internet VPN. The network/WAN topology is mesh and redundancy is built within them. The following would be a summary of the Infrastructure equipments being used by it: domain controller servers, exchange servers, SAP production servers, SAP development servers, SAP test servers, file and print servers, backup servers, DLT/DAT drives, routers and switches.
Quality Certification
• ISO 9001
Markets
• Africa
• Australia
• China
• Germany
• India
• Qatar
• Singapore
• Thailand
• UK
• US