HCL Technologies Ltd
A 10-11, Sector 3,
Noida, Uttar Pradesh-201301
Phone:2520917, 2520997,Fax: 2538961
Email: pratibhad@corp.hcltech.com
Website: www.hcltechnologies.com
Company Head
Mr. Shiv Nadar
Chairman & CEO
Contact
Mr. Saurav Adhikari
Corporate Vice President
Employees
Software:13600;
Year Establishment 1976
Company Profile
HCL offers a broad portfolio of services to both enterprise and engineering organizations. Its enterprise services triad includes software services (established centers of excellence in ERP, CRM, EAI, BI/DWH and mainframe, AS400 and application testing, consulting services including application portfolio optimization); BPO (multi-lingual, distributed delivery across Northern Ireland, India, Malaysia); and remote infrastructure management (ITIL compliant, data center, network, security and end user support with unique visibility solutions). Its engineering services triad includes hardware design, mechanical engineering and embedded applications.
Going beyond the sum of parts, the 'triads' integrate service capabilities to offer superior value using global delivery.
Vertical Segment
• Utilities
• Retail
• Transportation
• Oil & Petroleum
• Aerospace, Automobiles, Semi-conductors and equipment manufacturers, Pharmaceuticals
• Robotics
• Insurance
• Government
• Power & Energy
• Financial Services
• Manufacturing (Discrete)
• Telecom (Services)
• Telecom (Equipment)
• Healthcare
• Banking
• Manufacturing (Process)
• Design Automation
Business Continuity
The BCP/DR strategy of HCL focuses on ensuring that its clients are not impacted by natural or man-made disasters, at HCL facilities, irrespective of its magnitude and duration. HCL adopts a knowledge embodied tool based approach to generate BC plan options for the customer to choose. The requirements of DR and BC capability in terms of speed of recovery, permissible data loss and the interim performance level of the customer's critical processes depends on customer preferences. Taking engagement related data and customer pre4ferences as inputs, the tool generates options for the customer to choose. The BCP may provide recovery either at customers' site or at a HCL location. The HCL BCP/DR sites are geographicaly dispersed, the software and date are periodically backed up. The customized BC plan of each cusotmer is tested periodically to ensure total preparedness. The safey of people, IPR, and customer trade secret protection are ensured. The BCP/DR sites are provided with electronic physical access control, firewall, IDS and secure subnets. HCL verifies the robustness of the BCP/DR plan and disruption resilence through periodic internal audits. It has dedicated recovery sites at Chennai, Delhi in India and Sunnyvale, CA and New Jersey, in the US. The company has geographically dispersed development centers, with excellent WAN connectivity, a distributed development business model and tool-based customized BC/DR options generation.
IT Services
• ERP Solutions & services
• CRM Solutions & Services
• Enterprise application integration
• Business Intelligence/Data Mining & Data Warehousing
IT & Telecom Infrastructure
The HCL network backbone spans the cities of Noida, Gurgaon, Chennai and Bangalore where ODCs are located and extends up to Sunnyvale and New Jersey, in the US.
This network ensures confindentiality, integrity and availability of data through the deployment of IDS and prevention systems, BS 7799/ITIL compliance and supports regulated and encrypted services like FTP, e-mail/internet services, https, Telnet and NFS through Secsure ID tokens.
IT Enabled Services
• Benefits Administration
• Customer Care
• Records Management
• Telesales/Telemarketing
• Database Marketing/ Customer Analysis
• Web Sales & Marketing
• Other Administrative Jobs
• Financial Reporting
• Other Transaction Processing
• Credit/Debit Card Services
• Other Financial Activities
• Payroll Services
• Financial Analysis
• Accounting Transactions
Quality Certification
• ISO 9001
• Six Sigma
• BS 7799
• SEI CMM Level 5
• ISO 9000
• Other
Markets
• Australia
• Belgium
• Canada
• China
• Germany
• Hong Kong
• India
• Ireland
• Japan
• Luxembourg
• Netherlands
• Norway
• Norway, Singapore, New Zealand, Austrelia
• Sweden
• UK
• US