Medusind Solutions India Pvt Ltd
22 Nirlon Complex, 2nd Floor, W E Highway, Goregaon (E),
Mumbai, Maharashtra-400063
Phone:56664700,Fax: 56664701
Email: contact@medusind.com
Website: www.medusind.com
Company Head
Mr. Sandeep Singhal
CEO
Contact
Mr. Rajdeep Chakravorty
Manager - Client Services
Employees
Software:4;
Year Establishment 2002
Company Profile
Medusind Solutions is one of the premier healthcare business process outsourcing companies in India targeting global clients. It has the delivery capabilities and expertise to provide services across the entire spectrum of healthcare business processes that support clinical delivery and financial transactions. Its solutions are categorized into provider solutions, payor solutions and allied services. It is a
client-driven organization and has an undeterred focus on client satisfaction. Medusind started operations in August 2002 and has grown to a workforce of over 400 employees operating out of two world-class facilities in Mumbai and Chennai. The company's solutions are backed by robust compliance, quality processes, and rich domain expertise, including clinical expertise.
Vertical Segment
• Healthcare
Business Continuity
Medusind clients are assured of a reliable and consistent service delivery, through its robust delivery platform backed by intelligent business processes. Medusind’s operations are spread across two world-class facilities in India, each facility having reliable technological support, connectivity and business continuity planning.
In addition to the diversity and redundancy built in for the WAN, a combination of methods are used to ensure extremely high uptime and availability of all computing systems, including RAID, equipment duplication, onsite parts sparing and support personnel, and secondary maintenance procedures.A combination of RAID 0 and 5 has been implemented for data security, guaranteed uptime and performance. Medusind has data recovery solutions using Mirrored OS disk images for quick recovery, a mix of DDS-3 DAT tapes and CD backups are used daily on rotation basis, and stored offsite as per policy. Both the facilities at Mumbai and Chennai are also structured to be uniform in terms of capacity, infrastructure, telecom, redundancy and operational logistics.
IT & Telecom Infrastructure
Medusind facilities have deployed branded IBM and HP/ Compaq running Win2K and Windows XP. The structured LAN is segmented using layer-3 switches of Nortel. Dual combinable 1024Kbps IPLC provides 512kbps between India and US, scalable up to 2-mbps at short notice. The connectivity is split across two carriers to provide diversity. The last mile at US end is via multiple providers, including MCI. Medusind uses this structure to enable the capability to connect to the clients network at any critical stage.
IT Enabled Services
• Financial Reporting
• Claims Processing
• Document Management
• Telesales/Telemarketing
• Billing Services
• Transcription, Translation
Quality Certification
• HIPAA
Markets
• US